JCPenney

Reviews

• BW

  Britney Wright

  Feb 25, 2026
  4.0
  I recently had a good shopping experience At JCPenney‘s, I was there a little over a week ago. I just Remembered to make my review. I really liked how the younger workers always speak up greeting customers that make you feel welcomed when you walk in. They are friendly, helpful, and willing to assist with anything you need which makes shopping much more enjoyable. The store also has great discounts and I like seeing the new clothes and updated styles being brought in. It show’s that the store is keeping up with current trends while still offering good prices. One thing I did notice that was a group of older women working around the shoe department who didn’t seem as welcoming. Their facial expressions make them look upset or are interested, which gives JCPenney a slightly bad look compared to a positivity energy from other employees customer service is really affects our shoppers feel so having friendly attitudes throughout their store would make the experience even better. overall I still enjoy enjoying shopping here because of the help staff, good sales and variety clothing options.
• TT

  Tyler/Ethel

  Feb 25, 2026
  5.0
  I had a really great experience at JCPenney‘s. The workers there are amazing and made my visit very enjoyable. There was a group of three younger girls who help me with everything I needed. They welcomed me as soon as I came in, were very kind, and made sure I found exactly what I was looking for. They were patient helpful and had such positive attitude the entire time. Their customer service truly stood out and made my shopping experience, easy and comfortable. I really appreciate their help and would definitely come back again because of how friendly and supportive the staff was.
• KR

  Kenneth Russell

  Feb 12, 2026
  3.0
  Customer Service from all the salespeople, service department and pick up and order department are excellent. The management however needs work. The restrooms are near stocked with paper towels or soap.
• LB

  LaTanya Bell

  Jan 22, 2026
  5.0
  I love this store
• SS

  Simon Seville

  Jan 17, 2026
  5.0
  Always excellent sales and discounts at JC Penny.