Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dearborn, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,836 reviews
5 stars
902
4 stars
449
3 stars
259
2 stars
98
1 star
128
What are people saying?
AI-generated from recent customer reviews
Store Condition
Many customers noted that the store was dirty, disorganized, and in need of updates, with empty shelves and trash on the floors.
Customer Service
Feedback on customer service was mixed; while some employees were praised for being friendly and helpful, others were criticized for being rude or unprofessional.
Product Selection
Customers expressed disappointment with the limited selection of items, particularly in specific categories like toddler clothing and hefty sizes.
Pricing and Sales
While some shoppers found good deals and appreciated the prices, others felt that items were overpriced and sales were not as good as expected.
Overall Experience
Overall, experiences varied widely, with some customers expressing love for the store while others vowed not to return due to negative experiences.
- RHReGina HentzSep 29, 20255.0Picked up pre-order
- BBBianca BashSep 28, 20251.0Not open at 11am on Sunday. Just tried to get in at 11:40
- AAAshwaqSep 28, 20255.0Organized, clean and their prices are good.
- SASha AndersonSep 4, 20252.0Cashier left alone...she was new...didn't know what to do...
- LMLisa MeyerAug 23, 20255.0VERY NICE AND SAFE. love this store. My granddaughter and I were there.
Frequently Asked Questions About JCPenney
Where is the JCPenney store in Dearborn located?
The JCPenney store is located at 18900 Michigan Ave, US 12, in Fairlane Town Center, Dearborn, MI 48126.
What are the store hours for JCPenney in Dearborn?
JCPenney in Dearborn is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products can I find at JCPenney in Dearborn?
You can find a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney in Dearborn.
Does JCPenney in Dearborn offer curbside pickup or free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for your convenience.
What payment methods are accepted at JCPenney in Dearborn?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payments.
Is JCPenney in Dearborn accessible for people with disabilities?
Yes, the store has a wheelchair-accessible entrance and public restrooms to accommodate all customers.
What nearby dining options are available when visiting JCPenney in Fairlane Town Center?
Nearby dining options include Fit Lyfe Cafe, Mrs. Fields bakery, Fuddruckers burger restaurant, and China Town Chinese restaurant, perfect for grabbing a meal before or after shopping.
Are there other shopping stores near JCPenney for footwear and clothing?
Yes, nearby stores include Manic Shoes, Underground By Journeys, Shoe Dept. Encore, City Man, Cecil B, and Victoria's Secret, offering a variety of shoes and clothing for men and women.
Are there nearby fitness centers close to JCPenney in Fairlane Town Center?
Yes, Powerhouse Gym and LA Fitness are nearby gyms where you can work out before or after your shopping trip.
Does JCPenney have a mobile app and where can I find it?
Yes, the JCPenney shopping app is available on the Apple App Store, helping you access coupons and shop conveniently online.