DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and lack of assistance.
Product Selection
Customers appreciate the wide variety of shoes available, although some express disappointment in the limited options for wide sizes and specific brands.
Store Atmosphere
The store is generally described as clean and organized, contributing to a pleasant shopping experience.
Pricing Concerns
Several reviews mention that prices are higher than expected, with some customers feeling that the value does not match the cost.
Checkout Experience
There are complaints about long wait times and issues with cashiers during the checkout process, affecting overall customer satisfaction.
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Amanda DeWolfe
1 day ago
5.0
Annette at the front counter was super nice and helpful. Just moved here from Texas and she made my experience finding boots great. Really enjoyed her personality and politeness :)
AA
Ahsha Alllie
Oct 5, 2025
5.0
Nice employees & a good spot!
BO
bakir oraibi
Aug 22, 2025
5.0
Good
KC
Kit Calhoun
Aug 19, 2025
5.0
Good selection good presentation
JL
Jamie L
Aug 9, 2025
2.0
I feel like DSW is no longer a place to find good deal on designer shoes. It is just the lowest quality shoes at the same prices as the department stores. Do better DSW.