Went in to return an item and to make sure an online order was cancelled. The girl was very sweet but when I needed confirmation about the online order being cancelled she brought over a “manager” who was very rude for no reason. I had a simple question, I was polite and made it clear that I wasn’t trying to be a pain and she was still very condescending and rude. Here we are over a week later, I got refunded for the item I returned in store about 2 days later but still no refund from my cancelled online order. I was going to start shopping at aerie more for intimates and leggings but after this I’m going to shop elsewhere.
CB
carla Boyum
Dec 20, 2020
1.0
My husband and I were prepared to do some Christmas Shopping there today and My husband was treated rudely by the I believe the manager because the ladies at the door were nice but he was stopped because after we were in the store he was asked if he had different mask since she did not like the one he had on. The Law states a face covering. and in order for him to stay he had to wear one the store provided. Needless to say he walked out and will never return and because of that you have lost my business as well. Which is to sad since we were prepared to spend quite a bit of money since both my daughter and I like that store. If I could give 0 Stars I would have. I would think with all the closures and limited capacity you would want all the sales you can get, Especially at Christmas. I have worked retail for many years and this was the first time since this whole thing started we were treated poorly over a mask. This is truly sad.
What products and apparel does Aerie offer at the Byron Center location?
Aerie offers intimates, apparel, activewear, swimwear, bras, underwear, sleepwear, accessories, fragrances, and yoga pants designed for comfort.
What are the store hours for Aerie in Byron Center, MI?
Aerie is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 10:00 AM to 7:00 PM on Sunday.
Where is the Aerie Byron Center store located?
The store is located at 350 84th Street SW, Suite 230, Byron Center, MI 49315, inside the Tanger Outlet Grand Rapids.
Does Aerie at Byron Center offer in-store pickup or delivery options?
Yes, Aerie offers in-store pickup and curbside pickup services, but it does not provide delivery.
What social media channels can I use to follow Aerie for updates?
You can follow Aerie on Facebook at AerieByronCenterMI, Instagram at @aerie, and Twitter at @aerie.
What nearby stores and shopping options are available around Aerie?
Nearby shopping includes Bath & Body Works, Claire's, Banana Republic Factory Store, Gap Factory, American Eagle Outlet, and Tanger Outlets Grand Rapids for a variety of apparel and accessories.
Are there any nearby services to help customers with mobile phone or hair needs near Aerie?
Yes, T-Mobile and Great Clips hair salon are close to Aerie, useful for customers needing mobile phones or hair care during their shopping trip.
Is there an EV charging station near the Aerie store for electric vehicle users?
Yes, the Shell Recharge EV charging station is nearby, convenient for customers with electric vehicles to charge while shopping.
What types of clothing stores are in the Tanger Outlet Grand Rapids area near Aerie?
The area features a diverse range of stores including women's, men's, and children's clothing stores such as GAP Outlet, J.Crew Factory, Justice, Brooks Brothers Factory Outlet, and PacSun.
What fashion accessories stores can I visit around Aerie's location?
You can visit several fashion accessories stores nearby including Shinola, Coach Outlet, Fossil Store, Sunglass Hut, and Oakley.