Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Burton, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Customers frequently praised the store for its great sales and discounts, often finding high-quality items at significantly reduced prices.
Staff Performance
While many reviews highlighted friendly and helpful staff, there were also complaints about rude employees and inconsistent service.
Cleanliness and Organization
The store was generally noted for being clean and organized, although there were serious concerns raised about pest issues in one location.
Product Availability
Several customers expressed frustration over limited stock and selection, particularly in men's clothing and specific items.
AR
Anita Riley
Jan 25, 2026
4.0
They had great sales in the entire store.
RS
Rebecca Suppes
Dec 21, 2025
4.0
Good deals
DS
Daisy Sun
Oct 8, 2025
2.0
Clearance was my only hope here. The prices are too high and you always need a coupon like kohls and it's getting old. I asked about a different shoe to an employee and she acted as if I was an inconvenience to her.
JE
jacki ellington
Oct 5, 2025
4.0
They have had some good sales, but they don't carry a lot of their stuff in store. It's very aggravating .
But, staff is friendly, willing to help you if you can find someone on the floor
JG
Jennifer Groleau
Sep 28, 2025
5.0
This is my favorite store (Courtland center). Helpful staff, nice clean store with a large variety of things.