JCPenney

4.2
580 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brighton, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
9480 Village Place Blvd, Brighton, MI
48116, United States

Hours

Reviews

4.2
580 reviews
5 stars
330
4 stars
135
3 stars
56
2 stars
24
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently noted that the store is clean and well-organized.

Customer Service

Feedback on staff is mixed; while some praised helpful and friendly employees, others reported rude or unhelpful service.

Pricing

Many customers appreciated the fair prices and good deals, though some felt prices were inflated.

Store Hours

Several reviews criticized the store's early closing hours, making it difficult for working customers to shop.

Product Selection

Customers generally found a good selection of merchandise, although some noted limited inventory in specific departments.
  • JO
    Jane Ollila
    4 days ago
    5.0
    Clean and well stocked merchandise. Name brands and fair prices. My current "go to" for shopping.
  • TT
    ToatalyXVam
    Nov 26, 2025
    5.0
    Give Laurie a raise she made our days and was very helpful and kind to me and my friends. She elevated our shopping experience and even gave us free samples, if that's not a star employee, I don't know what is. She works in the beauty section, she is a baddie, and an icon. We will be coming back. 5 stars ⭐⭐⭐⭐⭐
  • JT
    J. T.
    Nov 5, 2025
    4.0
    One my all time favorite places to shop. I can always find some good deals.
  • PK
    Pamela Kendall
    Nov 3, 2025
    5.0
    On my visit Sunday, or truly anytime I’ve been to this JCP, I was met with a clean, well stocked store with excellent team members. During checkout, the ladies who were helping me were kind, patient and worked to provide me with the best path to save some money. It was so refreshing to be in a department store where the team is there to support customers!
  • KL
    Kristin Lee
    Oct 30, 2025
    5.0
    They have really upped their fashion sense but have also kept many of the favorites.

Frequently Asked Questions About JCPenney

What is the main product range at JCPenney in Brighton, MI?

JCPenney Brighton offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home goods, and beauty products from exclusive brands like St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the store hours for JCPenney in Brighton?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.