Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brighton, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
579 reviews
5 stars
329
4 stars
135
3 stars
56
2 stars
24
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported rude or unhelpful service.
Store Cleanliness
Many customers noted that the store is clean and well-organized, contributing positively to their shopping experience.
Pricing and Deals
Customers appreciated the good deals and clearance sales, although some felt prices were inflated to create a perception of discounts.
Store Hours
Several reviews criticized the store's limited hours, particularly the early closing time, which inconvenienced customers.
Management Issues
There were complaints about poor management practices, including understaffing and unprofessional behavior from some managers.
- TTToatalyXVamNov 26, 20255.0Give Laurie a raise she made our days and was very helpful and kind to me and my friends. She elevated our shopping experience and even gave us free samples, if that's not a star employee, I don't know what is. She works in the beauty section, she is a baddie, and an icon. We will be coming back. 5 stars ⭐⭐⭐⭐⭐
- JTJ. T.Nov 5, 20254.0One my all time favorite places to shop. I can always find some good deals.
- PKPamela KendallNov 3, 20255.0On my visit Sunday, or truly anytime I’ve been to this JCP, I was met with a clean, well stocked store with excellent team members. During checkout, the ladies who were helping me were kind, patient and worked to provide me with the best path to save some money. It was so refreshing to be in a department store where the team is there to support customers!
- KLKristin LeeOct 30, 20255.0They have really upped their fashion sense but have also kept many of the favorites.
- AMAngela MuenzerOct 22, 20255.0I live close to the JCPenny store in Genessee county but travel to Brighton becasue that store is always clean and very organized. They're having an amazing clearance sale right now. I picked up a few sweaters, hoodies, and shirts for my granddaughters, and some gifts for the holidays. Prices were only between $3.00 & 5.00 dollars. GREAT CLEARANCE DEALS happening right now.
Frequently Asked Questions About JCPenney
What is the main product range at JCPenney in Brighton, MI?
JCPenney Brighton offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home goods, and beauty products from exclusive brands like St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the store hours for JCPenney in Brighton?
The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Brighton offer curbside pickup?
Yes, JCPenney Brighton offers curbside pickup for convenience.
What payment options are accepted at JCPenney Brighton?
JCPenney Brighton accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney in Brighton wheelchair accessible?
Yes, the Brighton JCPenney location has a wheelchair accessible entrance and public restrooms.
Can I shop online or order through a mobile app from JCPenney Brighton?
Yes, you can shop online or through the JCPenney App available on the Apple App Store for ordering and coupons.
What nearby beauty stores can I visit when shopping at JCPenney Brighton?
You can visit Sephora inside JCPenney or nearby Sola Salon Studios for beauty and spa services.
Are there any restaurants close to JCPenney Brighton for dining after shopping?
Yes, nearby options include Joe Kool’s of Brighton and Jameson’s Irish Pub where you can enjoy a meal or drinks after your shopping trip.
What shopping centers are near JCPenney in Brighton?
JCPenney is located near the Green Oak Village Place shopping center, which offers a variety of stores and a farmers market for a full shopping experience.
Are there other clothing and department stores near JCPenney Brighton?
Nearby stores include rue21, T.J.Maxx, HomeGoods, and discount stores like Dollar Tree and Five Below for additional shopping options.