JCPenney

4.2
577 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brighton, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
9480 Village Place Blvd, Brighton, MI
48116, United States

Hours

Reviews

4.2
577 reviews
5 stars
328
4 stars
135
3 stars
55
2 stars
24
1 star
35

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently noted that the store is clean and well-organized.

Customer Service

Feedback on staff interactions was mixed; while some praised helpful and friendly service, others reported rude or unhelpful employees.

Pricing and Sales

Many customers appreciated the great deals and clearance sales, although some felt prices were inflated.

Store Hours

Several reviews criticized the store's limited hours, particularly the early closing time, which inconvenienced customers.

Product Selection

Customers generally found a good selection of clothing and items, though some noted issues with inventory and specific departments.
  • JT
    J. T.
    Nov 5, 2025
    4.0
    One my all time favorite places to shop. I can always find some good deals.
  • PK
    Pamela Kendall
    Nov 3, 2025
    5.0
    On my visit Sunday, or truly anytime I’ve been to this JCP, I was met with a clean, well stocked store with excellent team members. During checkout, the ladies who were helping me were kind, patient and worked to provide me with the best path to save some money. It was so refreshing to be in a department store where the team is there to support customers!
  • KL
    Kristin Lee
    Oct 30, 2025
    5.0
    They have really upped their fashion sense but have also kept many of the favorites.
  • AM
    Angela Muenzer
    Oct 22, 2025
    5.0
    I live close to the JCPenny store in Genessee county but travel to Brighton becasue that store is always clean and very organized. They're having an amazing clearance sale right now. I picked up a few sweaters, hoodies, and shirts for my granddaughters, and some gifts for the holidays. Prices were only between $3.00 & 5.00 dollars. GREAT CLEARANCE DEALS happening right now.
  • MR
    Michele Rhodes
    Oct 9, 2025
    5.0
    Lots of clothes to look through and try on

Frequently Asked Questions About JCPenney

What is the main product range at JCPenney in Brighton, MI?

JCPenney Brighton offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home goods, and beauty products from exclusive brands like St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie.

What are the store hours for JCPenney in Brighton?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.