Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brighton, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on staff is mixed; while some customers praised helpful and friendly employees, others reported rude or unhelpful service.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.
Pricing and Deals
Customers appreciated the great deals and reasonable prices, although some felt prices were inflated to create a perception of discounts.
Store Hours
Several customers expressed frustration with the store's limited hours, particularly the early closing time, which makes shopping difficult for those with traditional work hours.
Product Availability
While many found a good selection of items, some customers noted issues with inventory and specific product availability.
KT
Karen Taylor
1 day ago
5.0
Love the staff and sales were wonderful .
IY
Ivan Yaremii
2 days ago
5.0
Jcpenney is abandoned
LT
Louisa Trevisan
Feb 15, 2026
5.0
I shopped on Saturday, February 14th as well as returned a dress purchased the week before. Jenna at the cashier desk was so helpful and did not only the return there; she also made sure I received the proper discounts on my shirts purchased as well as use my $10 rewards. It was a pleasant experience and I do enjoy coming back to shop there. Kudos again to Jenna - kind and courteous! Louisa Trevisan
CT
Carrie Taylor
Jan 31, 2026
5.0
I love JC Penny's. People forget that we still have one, but I didn't. They have great deals on clothes, and thats where I would go for most of my kids school clothes. I hope we never lose them.
JO
Jane Ollila
Jan 18, 2026
5.0
Clean and well stocked merchandise. Name brands and fair prices. My current "go to" for shopping.