DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Customers appreciate the wide selection of shoes available, including various styles and sizes.
Customer Service
Feedback on customer service is mixed; while some praise the helpfulness of staff, others report poor service and lack of assistance.
Pricing Concerns
Many customers find the prices to be higher than expected, with some noting discrepancies between in-store and online pricing.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted it could be messy at times.
Stock Availability
Several reviews mention issues with popular sizes being out of stock, leading to frustration among customers.
CS
Caitlin Smith
Oct 17, 2025
4.0
Quality shoes. They're often out of many styles in popular sizes for kids.
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April Fletcher
Oct 8, 2025
5.0
Great selection of shoes!!!
AU
A Google User
Sep 7, 2025
5.0
I had an excellent experience at my local DSW thanks to the cashier, Nafeth. He was incredibly kind, attentive, and efficient. Even though the line was long, he worked so quickly and smoothly that he helped three people in the same amount of time it took other cashiers to assist just one. His professionalism really stood out.
What impressed me most was how thoughtful he was he applied coupons without me even needing to ask, making sure I got the best savings possible. On top of that, he went above and beyond by helping me choose the right pair of shoes for my mother’s funeral, showing genuine compassion and care during a difficult time.
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patricia yargeau
Aug 19, 2025
5.0
Love this place
RV
r vix
Jul 24, 2025
5.0
Good selection and great prices. I wear size 14 and I was able to find several in stock and they ordered a couple of others, which arrived within a week.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the operating hours of DSW Designer Shoe Warehouse in Ann Arbor?
DSW Designer Shoe Warehouse in Ann Arbor is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer delivery services?
No, DSW Designer Shoe Warehouse does not offer delivery services but provides in-store pickup options.
What payment options are accepted at the DSW Designer Shoe Warehouse in Ann Arbor?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
What brands of shoes and accessories can I find at DSW Designer Shoe Warehouse?
DSW offers over 25,000 pairs of shoes including brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto, as well as handbags, jewelry, and kids' shoes.
Does DSW Designer Shoe Warehouse in Ann Arbor have a rewards program?
Yes, DSW offers a free Rewards program called DSW Rewards that provides certificates, offers, and other perks to members.
Is curbside pickup available at DSW Designer Shoe Warehouse?
DSW Designer Shoe Warehouse does not currently offer curbside pickup but provides in-store pickup services.
Where is DSW Designer Shoe Warehouse located in Ann Arbor?
It is located at 3665 Washtenaw Avenue inside Arborland Mall, Ann Arbor, MI 48104.
Which nearby stores can I visit in Arborland Mall after shopping at DSW?
After shopping at DSW, you can visit nearby stores such as Michaels Stores (arts and crafts), Ross Dress for Less (women's clothing), HomeGoods (home goods store), Bed Bath & Beyond, and Marshalls for additional fashion and home shopping options.
Are there convenient services near DSW Designer Shoe Warehouse for shipping and mailing needs?
Yes, nearby you'll find a UPS Access Point location for courier and shipping services, and Western Union for money transfer services.
What nearby facilities can help me with office supplies or tech support when visiting DSW?
Nearby you can access several OfficeMax locations offering office equipment, printing services, and IT support, providing convenience for all your business needs.