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Madewell

3.5
(10 reviews)

Business Details

75 Market Street, Portland, ME
04101, United States
(207) 910-0373

About

Clothing StoreWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreMadewell
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Location

Madewell
75 Market Street, Portland, ME
04101, United States

Hours

Reviews

3.5
10 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
3
  • KD
    Kareem Djerdjouri
    4 days ago
    2.0
    I visited this store looking for a new belt, and the customer service was surprisingly poor. One associate saw me walk up, whispered an awkward greeting, and continued folding clothes without offering help. I had to initiate the conversation just to get basic assistance. Her colleague downstairs at least acknowledged me, but the overall atmosphere felt indifferent. She eventually showed me a few belts, but by then the tone was already set. I left without buying anything. In retail, customers shouldn’t have to chase down help—associates should be proactive and welcoming. Personal challenges happen, but they don’t excuse ignoring customers. This visit fell far short of what I expect from Madewell.
  • KN
    Kenz Ninneers
    Dec 2, 2025
    5.0
    I recently moved to portland and madewell is now my favorite store! Ellie was so so helpful, knowledgeable, and energetic throughout my experience! the rest of the staff was kind too. Stylish and modern clothing selection and the most human shopping experience i have had in a while. much love to the madewell team for helping to make portland a happy home!
  • EP
    Emily Peers
    May 2, 2025
    5.0
    Beautiful store and friendly staff. They have packed a lot into that store so you’ll find a lot of what is on the website. I will definitely be back!
  • AM
    Addison Marmilon
    Nov 29, 2024
    5.0
    Great selection, friendly staff.
  • VV
    v v
    Jun 25, 2024
    1.0
    You don’t get a full refund at all at this place, I was not informed by the fact that everything is final sale and was told that my clothing could be returned within 30 days of purchase with receipt. If you’re going to purchase from here, be aware that you’re basically never getting a refund on your card unless you did not wear the item at all. The best they got for you is “store credit” but quite frankly I just want my money back. Pretty amusing, really.

Frequently Asked Questions About Madewell

What are the regular opening hours of Madewell in Old Port?

Madewell in Old Port is open Monday to Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Does Madewell offer any special services for denim clothing?

Yes, Madewell offers Denim Trade-In and hemming services to help you refresh and tailor your denim.

Brand Certified Facts from Madewell

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Certified March 01, 2026Yext Knowledge Graph
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