JCPenney

Reviews

• JT

  Jolene Twombly-Wiser

  Mar 23, 2026
  2.0
  I haven’t shopped at this location in years, and I was incredibly disappointed. They weren’t willing to accept a return because I was two days over the return window. I was told the manager could make an exception for me as I live an hour away from the store, we just had a big snowstorm, and I have a physical disability. The manager wouldn’t even make eye contact with me and only spoke to the other associate, and refused to help me. She said she couldn’t override it, even though I had JUST been told by her staff that she could at her discretion. She advised me to go back to the South Portland store where I bought the items, claiming she couldn’t help me. I found the conflicting information along with her lack of professionalism very disappointing. I understand if her hands were absolutely tied, but it was clear from what I had previously been told, that that wasn’t the case. Her bad attitude and disrespect made it that much worse.
• PF

  Pamela FIsher

  Mar 7, 2026
  5.0
  JC is still a great store
• JB

  Jeffrey June Bartlett

  Feb 28, 2026
  4.0
  Always has plenty of merchandise
• TT

  Tamara Tuthill

  Jan 19, 2026
  5.0
  Very high quality items and very friendly sales associates. Thank you for continuing to serve your customer's so well!
• CK

  Catherine Kasdan

  Jan 7, 2026
  5.0
  I get my hair cut in the salon by Jen. She is the first person in decades I trust with my curly hair, and you cannot beat the salon price!!