Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Wheaton, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,203 reviews
5 stars
634
4 stars
297
3 stars
123
2 stars
52
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant issue with customer service, including long wait times, understaffing, and unhelpful staff.
Store Organization
Customers appreciate the organization and cleanliness of the store, but many noted a lack of staff to assist during busy times.
Product Quality
Mixed reviews on product quality, with some customers expressing disappointment in clothing quality and sizing options.
Photo Services
Photo services received positive remarks for the quality of work, but scheduling and wait times were criticized.
Sales and Discounts
Customers enjoyed the variety of sales and discounts available, making it a good place for bargains.
- KMKerryann Millergrant1 day ago4.0Surprisingly quiet on a Monday. Was in and out. Found what I was looking for
- ACAnjali Phukan ChatelleDec 28, 20255.0Great customer service. They had some nice vegan makeup too. The place was much more organized than others we went to that day.
- MAMisge AmareDec 23, 20255.0How come you got the biggest store in this area and around but not good on customer service, what kind of manager you have please we been waiting for 30m and plus to check only two register is opened and they’re trying to there best but to slow
- KPKim ParkerDec 14, 20254.0Nicely organized with a wide selection. Unfortunately, not enough sales associates to handle the holiday crowds.
- SSSarah SniderDec 10, 20253.0We got some photos done here. The person at the check out desk was helpful in directing us to the photo area. The three employees working the photo area were good, especially working with a little one and dogs. The photos turned out well! They were running very behind, which is hard when you have a little one. We had an appointment for 5:15 and did not start photos until 7:00-7:10. We had to ask around 5:45 when we would be next. Would have been helpful if we were told at check-in that they were running so far behind. There was no changing station in the women's bathroom, only in the men's.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Wheaton, MD offer?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney at Wheaton Plaza?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does the JCPenney store in Wheaton offer curbside pickup and in-store shopping?
Yes, JCPenney Wheaton offers both curbside pickup and in-store shopping options for customer convenience.
Which payment methods are accepted at JCPenney in Wheaton?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is the JCPenney location in Wheaton wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance.
Are there any beauty services or stores inside or near JCPenney at Wheaton Plaza?
Yes, there is a Sephora store inside JCPenney offering beauty products and services, and nearby you can find Eterna Day Spa for nail and hair removal services.
What dining options are available near JCPenney in Wheaton Plaza?
Nearby dining options include Bourbon Street Cafe (Cajun and Creole cuisine), Grill Kabob (Afghan and Middle Eastern food), Kustom Pizza & Subs, Dunkin', Charleys Cheesesteaks, and many more.
What stores specializing in shoes can I find near JCPenney in Wheaton Plaza?
In addition to JCPenney’s shoe selection, nearby shoe stores include Underground By Journeys, SHOE DEPT., and Finish Line.
Are there any other clothing stores near JCPenney to explore in Wheaton Plaza?
Yes, nearby clothing stores include Hollister Co., Old Navy Westfield Wheaton, Boardwalk T, Charlotte Russe, and Crazy 8 for children's clothing.
What brands does JCPenney offer exclusively at the Wheaton location?
JCPenney offers exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to provide style, comfort, and value for the whole family.