Citi Trends, located at 1230 Smallwood Drive West, Waldorf, MD is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Pricing
Customers consistently appreciate the affordable prices and good deals available at the store.
Store Organization
While some reviews highlight cleanliness and organization, others mention clutter and disorganization, impacting the shopping experience.
Product Selection
The store offers a wide variety of clothing and accessories, but there are complaints about the lack of plus sizes and specific items.
PB
plue mae Battle
Jan 29, 2026
5.0
Love it
ST
Sundayy Thompson
Jan 20, 2026
1.0
Went into Citi Trends Waldorf location and asked the cashier is everything in the bin only $1. Or on the table as well too. She said everything over there and the table. She saw me when I walked through the door. Then when I get to checkout she said it’s ringing up $9.00. She call someone over and that person ask me what’s the problem and the cashier look at me. You’re the cashier and called her over. Smh… I tell her what I just stated here and she said oh everything is not $1. It’s a clearance sign and everything $1. there. They need to remove the sign. They need people that know how to correctly place and price things in store and cashiers that know the price. They did not honor the price. Stay out of there!
TJ
taz J
Oct 2, 2025
1.0
Why TF doesn't your website work!!!?!?
TT
Toni
Sep 30, 2025
5.0
I love Citi Trends. Cute clothes and can decorate my whole house or find the exact home improvement gadgets I need on a budget. The latest and sometimes the old stuff that’s the most practical and comfortable in CitiTrends. I want to be a trendsetter and not a just a follower…. Prices help me do my “on-stop” shopping all in one store. Grab a snack on the way out near the checkout aisle.
Nothing to wear… they got something for any event or for simply lounging around the house.
Trust me now…thank me later. But definitely go when you have the time to browse around. If you don’t make time to look…you’ll miss out on some great stuff.