Welcome to Towson Town Center, the top fashion and luxury shopping destination in the greater Baltimore-Washington area. Explore an unparalleled retailer mix including over 180 stores and choose from an array of signature dining experiences.
Numerous reviews highlighted ongoing problems with broken escalators and elevators, causing significant inconvenience for shoppers.
Safety Concerns
Customers expressed worries about safety, particularly in the parking areas and due to reports of crime in the vicinity.
Store Variety
The mall offers a wide selection of stores, but many customers noted a decline in the quality and number of national retailers.
Cleanliness
Feedback indicated dissatisfaction with the cleanliness of the mall, particularly in the parking garage and restrooms.
Customer Service
While some stores received praise for their staff, others were criticized for poor service and unhelpful employees.
LS
Leviathan Straus
3 days ago
3.0
It has a lot of clothing stores. And not your normal ones. Other than round1 and the retro game store, im not a fan of the store options there. So basically....its a mall. If you like clothing shopping in various places, it's perfect for you
MW
Meagan Warren
Feb 24, 2026
5.0
Went for shopping, girls had a great time , food court was great . So many options .
Closing and locking exits while people are still inside trying to leave feels unsafe and potentially dangerous in an emergency. Forcing everyone to reroute through multiple parking garages, especially in freezing weather and without access to elevators, is incredibly inconvenient and frustrating. There should be a safer and more reasonable way to manage closing procedures without putting visitors in that situation.
EX
El Rey “Muvo” Caballero XXVII
Feb 17, 2026
3.0
Not the "Premier" Experience it Used to Be
I’ve been coming to Towson Town Center for years, and while it’s still one of the larger malls in the area, it definitely feels like it’s going downhill. It used to be the "fancy" mall, but lately, the quality and vibe have taken a noticeable hit.
The Good:
The Apple Store is still a main draw, and there are still some high-end anchors like Nordstrom. If you need something specific and don't want to buy it online, you can usually find it here. The parking garage tech (the lights that show open spots) is still a nice touch, though the garages themselves feel a bit grimy now.
The Downside:
The mall is losing its best tenants. Recently, staples like Banana Republic, Tommy Bahama, and Madewell have closed up shop, leaving behind more "filler" stores and empty storefronts. It feels less like a luxury destination and more like it’s struggling to stay relevant.
Maintenance has also slipped. You’ll see more trash in the common areas, and some of the escalators seem to be "under repair" more often than not. There’s also a growing sense of unease regarding safety; between the rowdy crowds on weekends and the frequent reports of thefts in the parking garages, it’s just not a relaxing place to shop anymore.
Verdict: It’s okay if you need to run in for a specific item, but the days of spending a whole afternoon here for a "high-quality" experience are over. I’d rather drive the extra 20 minutes to Columbia or just shop online.
Frequently Asked Questions About Towson Town Center
What types of stores can I find at Towson Town Center?
Towson Town Center offers over 180 stores including womens, mens, and children's clothing, shoes, jewelry, luggage, electronics, housewares, toys, and sporting goods.
What are the operating hours of Towson Town Center?
The mall is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays. Holiday hours may vary.
Does Towson Town Center offer free Wi-Fi?
Yes, Towson Town Center provides free Wi-Fi to shoppers.
Are there public restrooms and play areas within Towson Town Center?
Yes, the mall has public restrooms and designated play areas for children.
How can I contact Towson Town Center for inquiries?
You can contact Towson Town Center by phone at +1 410-583-6600 or via email at towsonadmin@ggp.com.
Where is Towson Town Center located?
Towson Town Center is located at 825 Dulaney Valley Road, Towson, MD, 21204, USA.
What dining options are available at Towson Town Center and nearby?
Within Towson Town Center, there are signature dining experiences. Nearby, you can also find Great Steak, Chick-fil-A, Ruby Thai Kitchen, Popeyes Louisiana Kitchen, and Villa Fresh Italian Kitchen for various fast food and restaurant options.
Which nearby stores complement my shopping experience at Towson Town Center?
Nearby stores such as RK Jewelers, Banana Republic, Francesca's, Coach, and Sunglass Hut offer additional fashion and jewelry options to explore during your visit.
Are there nearby places to visit before or after shopping at Towson Town Center?
Yes, Brookfield Properties and Lovesac are nearby shopping centers and furniture stores that you can visit along with Towson Town Center for more shopping variety.
How can nearby dining locations aid my trip to Towson Town Center?
Nearby dining options such as Chick-fil-A and Great Steak offer quick meals, while restaurants like Ruby Thai Kitchen and Villa Fresh Italian Kitchen provide diverse cuisines, making it easy to grab a bite before or after shopping.
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Certified March 01, 2026Yext Knowledge Graph
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