lululemon

4.3
67 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
825 Dulaney Valley Road, Towson, MD
21204, United States

Hours

Reviews

4.3
67 reviews
5 stars
49
4 stars
5
3 stars
5
2 stars
1
1 star
7
  • MU
    Mackenzie Updike
    2 days ago
    5.0
    After hours of emails, phone calls, and mounting frustration with online customer service over a gift card issue, I was extremely disheartened by my experience with Lululemon’s help service. I came into the Towson store hoping to get the issue resolved, and I truly cannot express enough gratitude for this team. The manager, Delaney, not only resolved my issue but completely restored my confidence in Lululemon. She genuinely cared about my experience and went above and beyond to help. It was, without question, one of the best retail experiences I’ve ever had. Delaney, you are truly a gem, and I hope the company knows how fortunate they are to have someone like you on their team.
  • DH
    Deverick Howell
    Nov 21, 2025
    5.0
    Ava was wonderful Great customer service and five stars all the way
  • SW
    stu whelehan
    Oct 25, 2025
    1.0
    Never stepping foot in the store again, or the mall for that matter. Last night, 10/24, I was there around 7pm buying something for my mom's birthday. A younger girl was helping me pick something out when a group of 5-6 kids, approximately 15 years old came in and were causing a minor commotion. I walked over just to see what it was before the employee stopped me and said every kid was stealing. They came in, grabbed a bunch of stuff, and left. The employee indicated their policy is to take a description, not try to stop anything. Failure on two fronts: 1. Crime is tolerated at Towson Mall. Zero recourse. 2. A store allows people to steal while charging law abiding citizens $78 for a long sleeve t shirt. I actually like Lulu stuff too, great shorts and golf clothes, but never going back. It's insane.
  • II
    Imani
    Sep 12, 2025
    1.0
    I left this store feeling deeply disappointed and disrespected. The African American man with glasses who works here has shown me on more than one occasion that he lacks professionalism and basic courtesy. This isn’t the first time he has completely ignored me. I was standing in the dressing room clearly looking for assistance, yet he walked past me several times without acknowledgment. The moment a white woman asked for help, he jumped through hoops for her—going as far as to search the floor to find exactly what she needed. Meanwhile, I had to speak up just to get the bare minimum of service. The first time I encountered issues with him was when I was recording myself for my vlog and store review. Instead of simply checking me out at the register like a professional, he made the whole interaction about not wanting to be recorded—as if he wasn’t already being monitored by the multiple cameras in the store. I truly don’t know what his issue is, but his behavior is unacceptable. As a paying customer and a Black woman, I deserve the same respect and level of service as anyone else walking through those doors. As a content creator, I know how powerful social media can be, but instead of blasting this experience to my audience, I chose to leave this review. Hopefully management takes note, because this type of treatment should never be normalized.
  • SY
    Stephanie Yakas
    Jan 27, 2020
    5.0
    Washed 3 of my leggings and they were covered in lint and after I week I finally took them to the store to see if they knew what to do. Chris was SUPER helpful and was so patient with everything. He did an amazing job!! Give that man a raise, he deserves it!

Frequently Asked Questions About lululemon

Where is lululemon located in Towson?

lululemon is located at 825 Dulaney Valley Road, Unit 4133, Towson, MD 21204, USA.

What are the operating hours of lululemon Towson?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.