This was an incredibly easy experience from rental to pick-up! We needed wedding chairs and tables and Holly was amazing at getting us set up with our choices. Their selection was great (had chair styles I couldn't find elsewhere) and everything was wonderful quality. Delivery + pick up were quick and efficient and on top of all of that, the pricing was better than other companies quoted me. Thank you Loane Bros!
TB
Terri Beverly
Jun 12, 2016
5.0
After 2 Rental Companies unable to accommodate me, 1 of which I simply didn't want to do business with because of their Unprofessionalism (Tip Top Rental) We called Loane Bros who is actually 35 mins away, not even on my side of town, At the last minute..day before my Event, And was very pleased with their courteous and professional business manners. They were able to accommodate me with Exactly what I needed and were less than the other 2 places. Thank You Loane Bros. I will be using your Business from now on.
JJ
Jenny Jenn
Dec 23, 2015
5.0
Awesome customer service. All the staff were very helpful. I would definitely recommend this company. Also the guy that loaded my car was very polite he was awesome...
TL
Tania Lavin
May 13, 2015
1.0
We bought a house in June 2014 with a deck awning maintained by Loane. Loane recommended repairs when they stored it in the fall of 2014. We declined. In the spring of 2015 they said the repairs were necessary. Or we could buy a new awning. A second opinion confirmed the suggested repairs would only hold it over for the season. We decided to proceed with a new awning and Loane's quote was much lower. Our second opinion questioned whether Loane had the proper measurements. When we checked with Loane, they said we should put down a non-refundable deposit and then they would measure. If the measurements were off we would owe more money. That seemed backward so we asked them to measure first. A couple weeks later they reported that the original measurements we provided were wrong. We never provided measurements to Loane. They just keep messing up and delaying the process. I really don't appreciate their dreadful customer service and want them to know they aren't the only option in town. I will be taking my business elsewhere.
Our tent rental process begins with a site visit. This allows us to assess the property and determine the best setup for your event.
How long are your rental periods?
We provide adaptable rental durations to accommodate various event needs.
What happens if it rains?
Our tents are designed to withstand various weather conditions, including rain. We ensure proper setup to keep your event dry and comfortable.
What is your cancellation policy?
We have a specific cancellation policy in place. Please contact our office for detailed information regarding cancellations and potential fees.
Can I decorate the tent myself?
Yes, you are welcome to decorate the tent. We recommend discussing your decoration plans with us to ensure they comply with our guidelines for tent safety and integrity.
Is there a minimum order amount for party rentals?
We do have a minimum order requirement for party rentals. Please inquire with our team for specific details based on your event needs.
Do you offer delivery?
Yes, we provide delivery services for our rental items. Delivery fees may vary based on location and order size.
Can you create custom designs?
We offer customization options for tent layouts and event setups. Our team can work with you to create a design that suits your specific event requirements.
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