Many customers expressed dissatisfaction with the high prices of items, often feeling they were not justified for used goods.
Customer Service
While some reviews praised friendly and helpful staff, others reported negative experiences with donation staff and cashiers.
Store Condition
Customers noted that the store was often messy and disorganized, impacting their shopping experience.
Donation Experience
Several reviews highlighted frustrations with the donation process, including limited hours and unhelpful staff.
KJ
Katie Jordan
Jan 4, 2026
1.0
Prices are ridiculous. I rarely leave a store with nothing but I did today. $8 for used glass jars??? $13 used purses??? Meanwhile staff were collecting items that had been on shelves too long and throwing them out. Unacceptable. A few dollars lower and half of it would have been in my cart!
JA
Joann Adamczyk
Oct 18, 2025
2.0
I was actually surprised that they were taking donations today, and I'm like well since I'm here, it could save me a trip to Savers. The man in the donation center clearly did not like his job, first thing he sees in my trunk is storage bags and he says, "I can't take those." Ok I guess. So I say everything in the trunk, and I feel like it takes forever for him to take a vacuum and some baskets. Then I stand there awkwardly like Should I wait for my coupon? When he comes back I ask for it and he give it to me begrudgingly. I could tell this man clearly does not like his job. At least at Savers they greet you and give you your coupon before they unload your vehicle.
It seems like at every Goodwill they don't want donations? I have never been turned away at Savers on Joppa Road.
SS
SHAKERA SPARROW
Aug 11, 2025
1.0
Dustiest goodwill I’ve ever been in and the customer service was terrible
RW
Rebecca White
Aug 6, 2025
5.0
I love coming here and buying cool stuff from my childhood.
KZ
K Z
Jul 26, 2025
5.0
I use the donation center often. you have to drive around back and they recently updated their hours Monday to Saturday 10 AM to 5 PM and then Sunday 11 AM to 5 PM. The workers are nice. They help you unload your car they give you the receipt. I’ve also walked through the store once to look at the goods, worth checking out form time to time
Frequently Asked Questions About Goodwill Retail Store and Donation Center
What are the operating hours of Goodwill Retail Store and Donation Center?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is Goodwill Retail Store and Donation Center located?
It is located at 200 W. Padonia Rd., Timonium, MD 21093, United States.
How can I contact Goodwill Retail Store and Donation Center?
You can reach them by phone at +1 410-666-7929.
Does Goodwill Retail Store and Donation Center accept donations?
Yes, the location serves as both a retail store and a donation center.
What type of store is Goodwill Retail Store and Donation Center?
It is a thrift store and discount store operated by Goodwill Industries of Chesapeake.
Where can I find more information about Goodwill Retail Store and Donation Center online?
Visit their official website at https://www.goodwillches.org or their Facebook page at GoodwillChesapeakeTimonium.
Are there any automotive service centers near Goodwill Retail Store and Donation Center?
Yes, nearby options include Hillen Tire and Auto Service Tire Pros, Mr. Tire Auto Service Centers, and Prestige Automotive, all offering tire services and repairs.
What other community services are close to Goodwill Retail Store and Donation Center?
Nearby are Calvary Morning Light church and Goodwill Industries of the Chesapeake, Inc., providing community and nonprofit services.
Are there convenient places to eat or shop near Goodwill Retail Store and Donation Center?
Yes, near the store you can find Royal Farms, a convenience store and eatery, as well as Hunt Valley Florals & Gifts for shopping needs.
Can I access vehicle maintenance and gas stations near Goodwill Retail Store and Donation Center?
Yes, Mr. Tire Auto Service Centers and Prestige Automotive nearby offer automotive repairs and gas station services.