Goodwill Retail Store and Donation Center

3.6
325 reviews

About

Thrift StoreDiscount StoreGoodwill Industries of Chesapeake

Location

Goodwill Retail Store and Donation Center
700 S. Salisbury Blvd., Salisbury, MD
21801, United States

Hours

Reviews

3.6
325 reviews
5 stars
126
4 stars
67
3 stars
59
2 stars
32
1 star
41

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with the high prices for donated items, feeling they are often overpriced compared to other thrift stores.

Store Condition

Several reviews mentioned that the store is often dirty and disorganized, with broken items and a lack of cleanliness.

Customer Service

While some customers praised the friendly and helpful staff, others reported negative experiences with unprofessional behavior from employees.

Selection Variety

Customers noted a good selection of clothing and household items, but some felt that the inventory turnover was poor and often included damaged goods.
  • AB
    Ana Bernal
    Dec 23, 2025
    3.0
    Hello, it's a pleasure to meet you. I accept donations. The only problem is that I don't have a car. I'm Hispanic, but I have American family members who need clothes, shoes, etc. I would like to help them, but I work very little, and I would gladly accept donations. Please don't throw away your belongings; there are many people who truly need them.
  • EM
    Erin Middleton
    Oct 14, 2025
    5.0
    Always great fun to shop here!
  • MC
    Mimi Chou
    Aug 17, 2025
    1.0
    I scheduled a donation pick-up with Goodwill for August 14th since I was moving out on the 15th. The driver never showed up, and I didn’t even get the courtesy of a phone call letting me know they weren’t coming. Because of this, I was forced to throw everything away: a couch, king-size bed, dining table with 4 chairs, 2 rugs, and 5 bags of clothes. I even called to see if I could drop the items off myself, but the person I spoke with told me they could only accept clothes. This was extremely frustrating and disappointing. Not only did I waste valuable items that could have helped someone in need, but I also wasted my time trusting a service that didn’t follow through. And mind you I was quoted and charged $350 for this pick up smh.
  • PM
    Poke Mon
    Aug 13, 2025
    5.0
    Great place
  • RZ
    Ray Zweigle
    Aug 4, 2025
    5.0
    Biggest Goodwill I think in this area... Halloween stuff 👍🏿

Frequently Asked Questions About Goodwill Retail Store and Donation Center

What are the operating hours of Goodwill Retail Store and Donation Center in Salisbury?

The Goodwill Retail Store and Donation Center in Salisbury is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Where is the Goodwill Retail Store and Donation Center located?

It is located at 700 S. Salisbury Blvd., Salisbury, MD 21801, USA.