Goodwill Retail Store and Donation Center

3.6
325 reviews

About

Thrift StoreDiscount Store

Location

Goodwill Retail Store and Donation Center
700 S. Salisbury Blvd., Salisbury, MD
21801, United States

Hours

Reviews

3.6
325 reviews
5 stars
126
4 stars
68
3 stars
58
2 stars
32
1 star
41

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers feel that prices are too high for a thrift store, with some stating that they can find cheaper options elsewhere.

Customer Service

While some reviews praise the friendly and helpful staff, others report negative experiences with unhelpful or rude employees.

Store Cleanliness

Several customers noted that the store is often dirty and disorganized, impacting their shopping experience.

Product Selection

The store has a large selection of clothing and various items, but some customers feel that the quality of the merchandise is lacking.

Donation Process

Customers expressed frustration with the donation process, citing issues with pick-up services and limited acceptance of items.
  • EM
    Erin Middleton
    Oct 14, 2025
    5.0
    Always great fun to shop here!
  • MC
    Mimi Chou
    Aug 17, 2025
    1.0
    I scheduled a donation pick-up with Goodwill for August 14th since I was moving out on the 15th. The driver never showed up, and I didn’t even get the courtesy of a phone call letting me know they weren’t coming. Because of this, I was forced to throw everything away: a couch, king-size bed, dining table with 4 chairs, 2 rugs, and 5 bags of clothes. I even called to see if I could drop the items off myself, but the person I spoke with told me they could only accept clothes. This was extremely frustrating and disappointing. Not only did I waste valuable items that could have helped someone in need, but I also wasted my time trusting a service that didn’t follow through. And mind you I was quoted and charged $350 for this pick up smh.
  • PM
    Poke Mon
    Aug 13, 2025
    5.0
    Great place
  • RZ
    Ray Zweigle
    Aug 4, 2025
    5.0
    Biggest Goodwill I think in this area... Halloween stuff 👍🏿
  • RS
    Rachan Smith
    Jun 28, 2025
    1.0
    For this to be charity and clothes that people don’t want instead of throwing them away, Goodwill has become almost unaffordable to those that have little to nothing. It’s insulting. Greed has taken over.

Frequently Asked Questions About Goodwill Retail Store and Donation Center

What are the operating hours of Goodwill Retail Store and Donation Center in Salisbury?

The Goodwill Retail Store and Donation Center in Salisbury is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Where is the Goodwill Retail Store and Donation Center located?

It is located at 700 S. Salisbury Blvd., Salisbury, MD 21801, USA.