Many customers feel that prices are too high for a thrift store, with some stating that they can find cheaper options elsewhere.
Customer Service
While some reviews praise the friendly and helpful staff, others report negative experiences with unhelpful or rude employees.
Store Cleanliness
Several customers noted that the store is often dirty and disorganized, impacting their shopping experience.
Product Selection
The store has a large selection of clothing and various items, but some customers feel that the quality of the merchandise is lacking.
Donation Process
Customers expressed frustration with the donation process, citing issues with pick-up services and limited acceptance of items.
EM
Erin Middleton
Oct 14, 2025
5.0
Always great fun to shop here!
MC
Mimi Chou
Aug 17, 2025
1.0
I scheduled a donation pick-up with Goodwill for August 14th since I was moving out on the 15th. The driver never showed up, and I didn’t even get the courtesy of a phone call letting me know they weren’t coming. Because of this, I was forced to throw everything away: a couch, king-size bed, dining table with 4 chairs, 2 rugs, and 5 bags of clothes.
I even called to see if I could drop the items off myself, but the person I spoke with told me they could only accept clothes. This was extremely frustrating and disappointing. Not only did I waste valuable items that could have helped someone in need, but I also wasted my time trusting a service that didn’t follow through. And mind you I was quoted and charged $350 for this pick up smh.
PM
Poke Mon
Aug 13, 2025
5.0
Great place
RZ
Ray Zweigle
Aug 4, 2025
5.0
Biggest Goodwill I think in this area... Halloween stuff 👍🏿
RS
Rachan Smith
Jun 28, 2025
1.0
For this to be charity and clothes that people don’t want instead of throwing them away, Goodwill has become almost unaffordable to those that have little to nothing. It’s insulting. Greed has taken over.
Frequently Asked Questions About Goodwill Retail Store and Donation Center
What are the operating hours of Goodwill Retail Store and Donation Center in Salisbury?
The Goodwill Retail Store and Donation Center in Salisbury is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Goodwill Retail Store and Donation Center located?
It is located at 700 S. Salisbury Blvd., Salisbury, MD 21801, USA.
How can I contact the Goodwill Retail Store and Donation Center?
You can reach them by phone at +1 410-219-9072.
Does the Goodwill Retail Store and Donation Center offer a website for more information?
Yes, their website is http://www.goodwillches.org.
What types of products or services does Goodwill Retail Store and Donation Center provide?
They operate as a thrift store and discount store, offering a variety of secondhand goods and donation services.
Are there any nearby banks or ATMs close to the Goodwill Retail Store and Donation Center?
Yes, PNC ATM and M&T Bank are nearby, providing convenient banking and ATM services for customers visiting Goodwill.
What dining options are near the Goodwill Retail Store and Donation Center?
Nearby eateries include Wawa, a convenience store and coffee shop; Taj Majal Restaurant and Tea House, an Indian restaurant; and Diez De Mayo, a Mexican restaurant and grocery store.
Are there any automotive services close to Goodwill Retail Store and Donation Center for customers who might need car care?
Yes, Inside Out Car Care, Grease Monkey, Firestone Complete Auto Care, and Soft Touch Car Wash are nearby options for auto detailing, repair, tire services, and car washes.
Can I donate items at the Goodwill Retail Store and Donation Center?
Yes, the location serves as both a retail store and donation center where you can drop off donations.
How can nearby stores like Family Dollar or Rent-A-Center complement a visit to Goodwill Retail Store and Donation Center?
After shopping or donating at Goodwill, customers can visit Family Dollar for discount groceries and arts and crafts supplies, or Rent-A-Center for furniture rentals, making it easy to fulfill multiple shopping needs in one area.