Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
It’s often hard to come to a smaller store instead of going to a larger store for clothes. However this store stands out solely due to the customer service. I would like to point out Andrew for being incredibly helpful, cordial, and friendly. This store has a good selection of clothes and amazing staff
RR
Rosa
Mar 10, 2025
5.0
Love this store! Friendly staff 🙂
JC
julian cristia
Oct 20, 2024
5.0
I bought some items at the J Crew store in Rockville for a friend. My friend could not find the gift receipt and it seemed that he was not going to be able to do an exchange. But we talked with an employee called Justin and he took care of our problem and solved quickly and efficiently. He did a great job!
DD
diamond
Aug 13, 2022
5.0
The store is only 3 months old but full of life! They took over the old LOFT that was located here and the staff here are all so helpful and very friendly. All of them are quick to ask if i need any help and or getting sizes for me. (Pet friendly, too!) I definitely recommend coming here you can’t beat the price nor the friendliness
RM
Raleigh Martin
Jul 26, 2022
1.0
The store failed to remove the security tag on the item I purchased. I called the store to resolve the situation, and they provided no other possible resolution then to visit one of their factory outlets (which are all far from my home) to have the tag removed.
What are the store hours for J.Crew Factory at Congressional Plaza?
J.Crew Factory is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is J.Crew Factory located in Rockville?
The store is located at 1637 Rockville Pike, Space 1750, Rockville, MD 20852, within Congressional Plaza.
What types of clothing and styles does J.Crew Factory offer?
J.Crew Factory offers colorful clothes with effortless styles, colors, prints, and patterns for men, women, and kids, including swimwear, suiting, and flagship denim.
Does J.Crew Factory offer in-store pickup and private shopping appointments?
Yes, J.Crew Factory offers in-store pickup services and private shopping appointments that you can schedule by calling the store.
What payment options are accepted at J.Crew Factory?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I find other fashion and beauty stores near J.Crew Factory?
Yes, nearby you can find Charlotte Tilbury for beauty supplies and salon services, Chico’s for women's clothing and fashion accessories, and several shoe stores like Chacos and San Antonio Shoemakers.
What dining options are available near J.Crew Factory at Congressional Plaza?
Nearby dining options include fast food restaurants like Lebtav and Blimpie, Mexican restaurant Taco Bamba, Asian cuisine at Banana Leaves Asian Cafe, and salad at Chopt Creative Salad Co.
Are there any fitness or wellness centers close to J.Crew Factory?
Yes, Curves gym is nearby, as well as beauty and spa services at Charlotte Tilbury and Benefit Cosmetics BrowBar.
How can the nearby Congressional Plaza shopping center enhance my visit to J.Crew Factory?
Congressional Plaza offers various retail shops, hair salons, beauty and spa services, making it convenient to combine shopping at J.Crew Factory with other retail and personal care experiences.
How can I contact J.Crew Factory for inquiries or appointments?
You can contact J.Crew Factory by phone at +1 240-290-5912 for local calls or via email at Store.1044@JCrew.Com.