Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Customer service is 5/5. Everyone answers all your questions, patiently and detailed. Very good stuff and management. Thank you for the wonderful shopping experience.
Shout out to Martin, Jessica and Ankita!
AM
aaron maharjan
Nov 7, 2025
5.0
It’s often hard to come to a smaller store instead of going to a larger store for clothes. However this store stands out solely due to the customer service. I would like to point out Andrew for being incredibly helpful, cordial, and friendly. This store has a good selection of clothes and amazing staff
KD
Kafi D'Ambrosi
Jul 13, 2024
5.0
Shopped to pull a quick summer wardrobe for a client. Regional director was visiting and gave great information. Sales person was very helpful.
MS
Margaret Street
Sep 6, 2023
5.0
It was a great experience. Found some excellent buys and excellent help. Very professional. Very friendly. Very clean
What are the store hours for J.Crew Factory at Congressional Plaza?
J.Crew Factory is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is J.Crew Factory located in Rockville?
The store is located at 1637 Rockville Pike, Space 1750, Rockville, MD 20852, within Congressional Plaza.
What types of clothing and styles does J.Crew Factory offer?
J.Crew Factory offers colorful clothes with effortless styles, colors, prints, and patterns for men, women, and kids, including swimwear, suiting, and flagship denim.
Does J.Crew Factory offer in-store pickup and private shopping appointments?
Yes, J.Crew Factory offers in-store pickup services and private shopping appointments that you can schedule by calling the store.
What payment options are accepted at J.Crew Factory?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I find other fashion and beauty stores near J.Crew Factory?
Yes, nearby you can find Charlotte Tilbury for beauty supplies and salon services, Chico’s for women's clothing and fashion accessories, and several shoe stores like Chacos and San Antonio Shoemakers.
What dining options are available near J.Crew Factory at Congressional Plaza?
Nearby dining options include fast food restaurants like Lebtav and Blimpie, Mexican restaurant Taco Bamba, Asian cuisine at Banana Leaves Asian Cafe, and salad at Chopt Creative Salad Co.
Are there any fitness or wellness centers close to J.Crew Factory?
Yes, Curves gym is nearby, as well as beauty and spa services at Charlotte Tilbury and Benefit Cosmetics BrowBar.
How can the nearby Congressional Plaza shopping center enhance my visit to J.Crew Factory?
Congressional Plaza offers various retail shops, hair salons, beauty and spa services, making it convenient to combine shopping at J.Crew Factory with other retail and personal care experiences.
How can I contact J.Crew Factory for inquiries or appointments?
You can contact J.Crew Factory by phone at +1 240-290-5912 for local calls or via email at Store.1044@JCrew.Com.