The 1916 Company | Radcliffe Jewelers

5.0
2049 reviews

About

Watch Store
Upscale store offering fine jewelry & watches, plus designer estate pieces & luxury handbags.

Location

The 1916 Company | Radcliffe Jewelers
1819 Reisterstown Road, Pikesville, MD
21208, United States

Hours

Reviews

5.0
2,049 reviews
5 stars
2,006
4 stars
23
3 stars
3
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, professionalism, and personalized attention during their shopping experiences.

Product Knowledge

Many reviews highlighted the staff's extensive knowledge about watches and jewelry, which helped customers make informed decisions.

Positive Experiences

The majority of customers reported enjoyable and memorable experiences, often mentioning specific staff members who went above and beyond.

Store Environment

The new store location received positive feedback for its beautiful design and welcoming atmosphere.

Concerns Raised

A few customers expressed concerns about racial profiling and dismissive attitudes from staff, indicating a need for improvement in inclusivity and customer treatment.
  • AC
    Adam Campbell
    2 days ago
    5.0
    I bought a watch here about a year ago with the intent I was also “buying” the store and experience - they beat any other place I was talking to! We keep our business here, and brought in a ring for resizing today. Amy and Giancarlo took care of us free of charge, resizing the ring within 10 minutes. I recommend Radcliffe to everyone, and today continues to show why I keep coming back!
  • MS
    mark sookdeo
    2 days ago
    5.0
    Kristen was amazing!! She listened to what I wanted in a ring and went above and beyond to deliver a product that was way above expectations!! I will continue to purchase jewelry from her and recommend my friends and family to the 1916 company!
  • BO
    Brandon Owens
    Nov 16, 2025
    5.0
    Nothing but great things to say about Radcliffe/The 1916 Company! I’ve had the pleasure of working with and getting to know Amy E. over the past couple of years as she’s been extremely helpful, responsive, and patient during my watch-buying journey! If you’re looking for someone to expertly guide you through the process as you explore different brands and styles ask for Amy — she will take the time to understand your style and preference to ensure you find the perfect piece without rushing you through the process thus making the entire experience that much more enjoyable. That said, the entire team at Radcliffe has been, and continues to be, extremely professional and, most importantly, warm and inviting. I am overjoyed with my most recent purchase, and I highly recommend Radcliffe to anyone in the market for timepieces or fine jewelry. They will continue to be my go-to jeweler and authorized dealer. You won’t be disappointed!
  • LW
    Lois Weinstein
    Nov 12, 2025
    5.0
    My husband and I worked with Rob Mullendore the Store Manager and his staff today at the Reisterstown Road location in Baltimore Maryland. We found Rob to be very friendly and professional. Working with Rob, Ashley and Amy was a great experience. Lois and Howard Weinstein
  • ML
    Michael Lomingkit
    Oct 29, 2025
    5.0
    Hi, Mr. Mark Nuth is a wonderful person. He did a very good job of selling a watch for me and my wife. He created things like impossible to be possible. I did hug him when he said we can have the Rolex Sea Dweller watch on that day. On the top of that we purchased another one for my wife which is Cartier 2 tone and he did it again. It was our day i guess and he did well to make everything possible. I would like to thank him of what he does for us. Thank you so much Mark and also the staff of The 1916 Company / Radcliffe Jewelers.

Frequently Asked Questions About The 1916 Company | Radcliffe Jewelers

What types of products does The 1916 Company | Radcliffe Jewelers offer?

The 1916 Company | Radcliffe Jewelers offers fine jewelry, watches, designer estate pieces, and luxury handbags.

Where is The 1916 Company | Radcliffe Jewelers located?

The store is located at 1819 Reisterstown Road, Pikesville, MD, 21208, USA.