Business Details
About
Watch Store
The 1916 Company (formerly Radcliffe Jewelers) in Pikesville is a trusted destination for luxury watches, fine jewelry, and pre-owned designer handbags serving the greater Baltimore area. Our showroom specializes in Rolex and Rolex Certified Pre-Owned timepieces, along with fine jewelry from renowned designers including CHANEL and David Yurman. We also offer expert in-house watch and jewelry repair, delivering personalized service and trusted craftsmanship.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
The 1916 Company | Radcliffe Jewelers
1819 Reisterstown Road, Pikesville, MD
21208, United States
Hours
Reviews
5.0
2,073 reviews
5 stars
2,030
4 stars23
3 stars3
2 stars2
1 star15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members, highlighting their professionalism, knowledge, and attentiveness.
Product Knowledge
Many reviews noted the staff's extensive knowledge about watches and jewelry, which contributed to a positive shopping experience.
Welcoming Atmosphere
The store was frequently described as warm and inviting, with staff making customers feel comfortable and valued during their visits.
Personalized Experience
Customers appreciated the personalized attention they received, with staff taking the time to understand their needs and preferences.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences related to perceived dismissiveness or profiling, indicating room for improvement in consistency.
- SMSaad Malik3 days ago5.0I had an excellent experience at the 1916 company. I took two watches in to have them resized and the customer service was terrific. My toddler was with me and they even offered her a free toy while we waited for my watches to get resized. Gregory did a great job resizing my watches quickly and professionally. My next jewelry or watch purchase will be from here because they really know how to treat a customer!
- DMD Mulvenna4 days ago5.0I recently visited The 1916 Company in Maryland while searching for a Rolex I’ve dreamed of owning for years, and I went in expecting the experience to be difficult or frustrating after seeing so many stories about Rolex Authorized Dealer visits - but that couldn’t have been further from the truth. From the moment I walked in, I was treated with genuine warmth and respect. Although there is a waitlist for these watches, Brynne, the Rolex representative I worked with was kind, welcoming, and incredibly professional. We had a wonderful conversation, found we had some things in common, and I never once felt rushed, dismissed, or treated like just another name on a list. Brynne didn’t just represent Rolex well - she represented The 1916 Company with the highest level of professionalism. That kind of experience matters to me. It turned what could have been a transactional visit into something personal, memorable, and genuinely enjoyable. Because of how I was treated, I can confidently say I’ll be returning - not only for my own purchases, but also when selecting something special for my wife. If you’re looking for exceptional service and an environment where you’re treated with respect and enthusiasm, I couldn’t recommend The 1916 Company more.
- OGOwen GrandyJan 5, 20265.0My family has worked with Radcliffe Jewelers for decades, and they have always done a magnificent job with our family heirlooms—and most recently, my fiancée's engagement ring! We worked specifically with Kristen Sweeney, whose professionalism, creativity, kindness, and eye for perfection were evident in this ring. I would not recommend working with anyone else besides Radcliffe Jewelers in the DMV—they are truly the absolute best!
- JMJoshua ManuelJan 2, 20265.0Chloe W. and the entire management team were fantastic getting Christmas gifts from their Denver and Scottsdale stores for my wife, they were invaluable while dealing with a Fedex shipping mishap which had one package stuck in Memphis, TN but Chloe made sure it was tracked down and delivered the next day. I appreciated her follow up to ensure the transaction was smooth and that I was satisfied. I would highly recommend this store for any of your jewelry or luxury watch needs.
- AMA MyersDec 31, 20255.0Had a great experience shopping watches with Matt S. at 1916. Store is beautiful and selection is great. Went in looking for a diver leaning heavily to Omega. Matt ended up spending over an hour with me going thru Omegas options. He also offered other options but at no time was pushy. He asked about my budget and preferences (no black dial!) and always kept that in mind. Just an overall very pleasant experience all around. Love my new summer blue SMP 300!
Frequently Asked Questions About The 1916 Company | Radcliffe Jewelers
What types of products does The 1916 Company | Radcliffe Jewelers offer?
The 1916 Company | Radcliffe Jewelers offers fine jewelry, watches, designer estate pieces, and luxury handbags.
Where is The 1916 Company | Radcliffe Jewelers located?
The store is located at 1819 Reisterstown Road, Pikesville, MD, 21208, USA.
What are the opening hours of The 1916 Company | Radcliffe Jewelers?
The store is open Tuesday through Saturday from 10:00 AM to 5:00 PM and closed on Sundays and Mondays.
How can I contact The 1916 Company | Radcliffe Jewelers by phone?
You can call The 1916 Company | Radcliffe Jewelers at +1 410-484-2900.
Is The 1916 Company | Radcliffe Jewelers categorized under a specific type of store?
Yes, it is primarily categorized as a watch store.
Does The 1916 Company | Radcliffe Jewelers have a website where I can learn more?
Yes, their website is https://www.the1916company.com.
Are there any nearby shopping centers to The 1916 Company | Radcliffe Jewelers?
Yes, Woodholme Shopping Center is nearby, providing additional shopping options for visitors.
Are there other jewelry stores near The 1916 Company | Radcliffe Jewelers?
Yes, Radcliffe Jewelers is located nearby, offering more choices for jewelry shopping.
Where can I find financial services close to The 1916 Company | Radcliffe Jewelers?
PNC Bank and Bank of America ATM are nearby, offering convenient banking and ATM services.
What nearby services are available for health and mental wellness near The 1916 Company | Radcliffe Jewelers?
Nearby health and mental wellness services include TSG Mental Health Services, Greenbrook TMS NeuroHealth Centers, and Greenbrook Mental Wellness Centers.