DSW Designer Shoe Warehouse

4.0
682 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
10060 Reistertown Road, Owings Mills, MD
21117, United States

Hours

Reviews

4.0
682 reviews
5 stars
333
4 stars
171
3 stars
86
2 stars
40
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff being unhelpful, rude, or dismissive, leading to frustration during their shopping experience.

Store Condition

Numerous reviews highlighted the store's cleanliness issues, describing it as filthy and disorganized, with merchandise scattered and cluttered aisles.

Product Selection

While some customers appreciated the variety of shoes available, others noted a lack of larger sizes and specific styles, leading to disappointment.

Checkout Experience

Customers frequently mentioned long wait times at checkout due to understaffing, with only a few cashiers available to handle multiple customers.

Sales and Discounts

Feedback indicated dissatisfaction with recent changes to discount policies, with customers feeling that advertised sales were misleading or less favorable than before.
  • JR
    Jossel Reed
    1 day ago
    1.0
    Long lines, messy aisles with boxes everywhere, and hardly anything ever on sale—this store is always a hassle to shop in.
  • ZS
    Zelda Shields
    Nov 12, 2025
    1.0
    Only get a star because I couldn’t leave a review visited this establishment numerous times and associates never greeted me never ask if I needed help the shoe selection isn’t all that great
  • HL
    Hanaa White (Feliks Lukasiewicz)
    Nov 12, 2025
    5.0
    Great selection of the latest shoes
  • AS
    Angeliki Sfakianoudis
    Sep 22, 2025
    5.0
    Great service at check out. Knowledgable cashier made checking out quick
  • JW
    Jazmin Williams
    Aug 22, 2025
    1.0
    Do not shop at this DSW location. I’m an educator purchasing shoes for my child for back to school and found a Nike tennis shoe that matched my child’s uniform. However, the shoe was dirty on the inside and the back of the heel of the shoe . Also, there was grass and mud underneath of one of the shoes when I went to the register to receive its match. The cashier Aaliyah agreed and apologized for the state of the tennis and told me she needed a managers approval to accommodate me . The manager Marcia told me to wipe it off and to even buy the shoe or keep it moving because she doesn’t have the time ! Instructing the cashier to take the next customer . As an educator I work too hard for my money to spend it in an unprofessional and hostile establishment. Professionalism needs to be taught to members of management here at this location . I will not be supporting this company!

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of shoes and brands can I find at DSW Designer Shoe Warehouse in Owings Mills?

DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.

Does the Owings Mills DSW store offer in-store pickup or delivery services?

The store offers in-store pickup but does not provide delivery services.