Goodwill Retail Store and Donation Center

3.4
152 reviews

About

Thrift StoreDiscount Store
Long-standing nonprofit chain with a range of pre-owned clothing, furniture, housewares & more.

Location

Goodwill Retail Store and Donation Center
1103 A Annapolis Rd, Odenton, MD
21113, United States

Hours

Reviews

3.4
152 reviews
5 stars
65
4 stars
19
3 stars
13
2 stars
19
1 star
36

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is clean and organized, although some reported issues with cleanliness and odors.

Customer Service

Feedback on customer service is mixed; while some staff were described as friendly and helpful, others were reported as rude and unprofessional.

Pricing

Customers expressed concerns about high prices for used items, with some feeling that prices are becoming too steep compared to other thrift stores.

Selection

The selection of items was described as limited and often outdated, with some customers finding it difficult to locate desired sizes or types of clothing.

Donation Experience

Several reviews highlighted poor experiences with the donation process, including rude staff and inconvenient donation hours.
  • NJ
    Nickey Jones
    Oct 27, 2025
    3.0
    It's a good store, just sometimes I don't see what I want. Otherwise the workers are very polite and helpful
  • JS
    Jeffrey Smith
    Sep 30, 2025
    5.0
    Very clean and organized.
  • EL
    Emily Lewis
    Sep 10, 2025
    2.0
    Found a bed bug corpse on a book. Dingy, high prices, dirty, shelves not maintained. You'll find better finds elsewhere, and for better prices.
  • SW
    Susan W
    Jul 18, 2025
    1.0
    Selection is very limited and mostly outdated. The few things I found I was not allowed to try on because their dressingrooms were closed. When asked, the employee said they had been closed since COVID and they gave a 7 day return period. I don't have time for that. I go to a clothing store to see if the clothes fit and look good there....not go back and forth repeatedly. I put everything back and won't be returning. Side note, the cashier was rude and snapped at the customer in front of me about putting her cart away. Yes, she should have, but also that's part of the employees duties 8f someone doesn't. Don't snap at them and flick your hand where it's supposed to go.
  • ND
    Noey Doherty
    Jun 28, 2025
    1.0
    They charge $18.49 for a set of twin sheets. It's literally cheaper to shop at target.

Frequently Asked Questions About Goodwill Retail Store and Donation Center

What type of products can I find at Goodwill Retail Store and Donation Center in Odenton, MD?

You can find a range of pre-owned clothing, furniture, housewares, and more at the Goodwill Retail Store and Donation Center.

What are the opening hours of the Goodwill Retail Store and Donation Center in Odenton?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.