Feedback on staff is mixed; some customers praised friendly and helpful associates, while others reported rude and unprofessional behavior.
Donation Experience
Customers expressed frustration with the donation process, citing long wait times and unhelpful staff, leading to a negative perception of the donation experience.
Pricing Issues
Many reviews highlighted concerns over high prices for donated items, with some customers feeling that prices were comparable to retail stores.
Store Cleanliness
While some customers found the store clean and organized, others reported issues with dirtiness and unpleasant odors.
Product Selection
Customers appreciated the variety of items available, but some noted that the selection could be inconsistent, particularly in certain categories like clothing.
KK
KIRK
Nov 9, 2025
1.0
Online hours for this Store says open at 10am so I drove all the way to this Goodwill and they are closed as the sign on door says 11am now for Sunday!. They NEED to update the hours on this site what a waste of my time!. Companies these days are getting LAZIER AND LAZIER I am so tired of it!. I remember as a Kid in the 1980s and early 90s stores actually opened at reasonable times!. Stop hiring lazy people Goodwill.
RS
Rose Snyder
Jun 11, 2025
3.0
Employees are helpful with unloading. However, due to bar up the other end of the shopping center the alley is blocked. Also no donations on Monday and Tuesday.
MD
Mario Diaz
Jun 8, 2025
5.0
I had the best time with the cashier he called his self Beyonce lol! he was such a funny and good spirited person can’t wait to see him again!
SS
Shirlonda Scott
May 30, 2025
4.0
Good store, great finds, kind associates, plenty of parking and the pricing is fair.
JC
Joseph Chronowski
May 28, 2025
1.0
Poor experience trying to donate quality kids clothes. Pulled up at 9am to find an employee sitting in a chair with the rear donation door wide open. It appeared that he was open to accepting donations, although a sign did read 10am. I offered my 3 bags of clothing and he refused them, stating I was on camera and he couldn’t accept anything until 10am. I said I didn’t need any receipts and just wanted to leave the clothing for them. He restated the same line, and said I could put them in a dumpster instead. While I know I was early, I don’t understand why he was attending the door to begin with at that time, or why he didnt accept the clothes early anyway. Seems ridiculous to me. I’ll look elsehwere when I donate in the future.
Frequently Asked Questions About Goodwill Retail Store and Donation Center
What are the operating hours of Goodwill Retail Store and Donation Center?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Goodwill Retail Store and Donation Center located?
It is located at 8818 Belair Road, Nottingham, MD 21236, United States.
How can I contact Goodwill Retail Store and Donation Center by phone?
You can reach them at +1 410-248-0070.
Does Goodwill Retail Store and Donation Center have an online website?
Yes, their website is https://www.goodwillches.org/
What type of store is Goodwill Retail Store and Donation Center?
It is a thrift store and discount store, part of Goodwill Industries of Chesapeake.
Can I donate items at Goodwill Retail Store and Donation Center?
Yes, it serves as both a retail store and a donation center for the community.
What nearby grocery stores are close to Goodwill Retail Store and Donation Center?
ALDI USA is a nearby grocery store and supermarket located close to Goodwill for convenient shopping.
Are there any nearby dining options close to Goodwill Retail Store and Donation Center?
Yes, nearby dining options include China Taste for Chinese cuisine, Pizza Boli's for Italian-style pizza, and Baskin-Robbins for ice cream and desserts.
What nearby fitness or wellness centers are available around Goodwill Retail Store and Donation Center?
Fitness Together - Perry Hall is a nearby gym, and there are day spas such as Apsara Day Spa and Drip'n Wax and Spa in the vicinity.
How can nearby places help me when visiting Goodwill Retail Store and Donation Center?
Nearby locations like the US Post Office can help with mailing needs, and places like Huntington Learning Center or Great Moments gift shop provide additional community services and retail options you might explore before or after your visit.