Goodwill Retail Store and Donation Center

3.8
315 reviews

About

Thrift StoreDiscount Store

Location

Goodwill Retail Store and Donation Center
8818 Belair Road, Nottingham, MD
21236, United States

Hours

Reviews

3.8
315 reviews
5 stars
127
4 stars
86
3 stars
41
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly and helpful associates, while others reported rude and unprofessional behavior.

Donation Experience

Customers expressed frustration with the donation process, citing long wait times and unhelpful staff, leading to a negative perception of the donation experience.

Pricing Issues

Many reviews highlighted concerns over high prices for donated items, with some customers feeling that prices were comparable to retail stores.

Store Cleanliness

While some customers found the store clean and organized, others reported issues with dirtiness and unpleasant odors.

Product Selection

Customers appreciated the variety of items available, but some noted that the selection could be inconsistent, particularly in certain categories like clothing.
  • KK
    KIRK
    Nov 9, 2025
    1.0
    Online hours for this Store says open at 10am so I drove all the way to this Goodwill and they are closed as the sign on door says 11am now for Sunday!. They NEED to update the hours on this site what a waste of my time!. Companies these days are getting LAZIER AND LAZIER I am so tired of it!. I remember as a Kid in the 1980s and early 90s stores actually opened at reasonable times!. Stop hiring lazy people Goodwill.
  • RS
    Rose Snyder
    Jun 11, 2025
    3.0
    Employees are helpful with unloading. However, due to bar up the other end of the shopping center the alley is blocked. Also no donations on Monday and Tuesday.
  • MD
    Mario Diaz
    Jun 8, 2025
    5.0
    I had the best time with the cashier he called his self Beyonce lol! he was such a funny and good spirited person can’t wait to see him again!
  • SS
    Shirlonda Scott
    May 30, 2025
    4.0
    Good store, great finds, kind associates, plenty of parking and the pricing is fair.
  • JC
    Joseph Chronowski
    May 28, 2025
    1.0
    Poor experience trying to donate quality kids clothes. Pulled up at 9am to find an employee sitting in a chair with the rear donation door wide open. It appeared that he was open to accepting donations, although a sign did read 10am. I offered my 3 bags of clothing and he refused them, stating I was on camera and he couldn’t accept anything until 10am. I said I didn’t need any receipts and just wanted to leave the clothing for them. He restated the same line, and said I could put them in a dumpster instead. While I know I was early, I don’t understand why he was attending the door to begin with at that time, or why he didnt accept the clothes early anyway. Seems ridiculous to me. I’ll look elsehwere when I donate in the future.

Frequently Asked Questions About Goodwill Retail Store and Donation Center

What are the operating hours of Goodwill Retail Store and Donation Center?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is Goodwill Retail Store and Donation Center located?

It is located at 8818 Belair Road, Nottingham, MD 21236, United States.