Goodwill Retail Store and Donation Center

3.8
317 reviews

About

Thrift StoreDiscount StoreGoodwill Industries of Chesapeake

Location

Goodwill Retail Store and Donation Center
8818 Belair Road, Nottingham, MD
21236, United States

Hours

Reviews

3.8
317 reviews
5 stars
127
4 stars
86
3 stars
43
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; some customers report friendly and helpful staff, while others describe rude or unprofessional behavior.

Store Condition

The store is generally clean and organized, but some customers noted issues with cleanliness and maintenance, including unpleasant odors.

Pricing Issues

Many customers feel that prices are too high for thrift store items, with complaints about inconsistent pricing and perceived greed.

Donation Experience

Customers have reported poor experiences when trying to donate items, citing unhelpful staff and long wait times.

Product Availability

The selection of items can be hit-or-miss, with some customers finding great deals while others feel the inventory is sparse.
  • AH
    Amanda Hogan
    Jan 2, 2026
    3.0
    Somehow I always find something I like at this place. It's a true hit-or-miss; you never know what it'll be. Sometimes it's super-stocked, other times it seems a lot of sections appear sparse. But it's clean and bright. Clothing always clean. I just wish they'd open up the fitting rooms again.
  • AK
    Audra Kramer
    Dec 13, 2025
    3.0
    Very average. Clothing sections are fairly well maintained, everything else is sparse and haphazard. The staff are polite but not overtly kind. I didn’t find anything worth buying and I was broadly looking for bags, bakeware, shoes and women’s clothes.
  • KK
    KIRK
    Nov 9, 2025
    1.0
    Online hours for this Store says open at 10am so I drove all the way to this Goodwill and they are closed as the sign on door says 11am now for Sunday!. They NEED to update the hours on this site what a waste of my time!. Companies these days are getting LAZIER AND LAZIER I am so tired of it!. I remember as a Kid in the 1980s and early 90s stores actually opened at reasonable times!. Stop hiring lazy people Goodwill.
  • DG
    Deloris Gordon
    Dec 21, 2020
    5.0
    I enjoyed my trip to goodwill I found some really good things That I actually needed

Frequently Asked Questions About Goodwill Retail Store and Donation Center

What are the operating hours of Goodwill Retail Store and Donation Center?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is Goodwill Retail Store and Donation Center located?

It is located at 8818 Belair Road, Nottingham, MD 21236, United States.