Feedback on staff interactions is mixed; some customers report friendly and helpful staff, while others describe rude or unprofessional behavior.
Store Condition
The store is generally clean and organized, but some customers noted issues with cleanliness and maintenance, including unpleasant odors.
Pricing Issues
Many customers feel that prices are too high for thrift store items, with complaints about inconsistent pricing and perceived greed.
Donation Experience
Customers have reported poor experiences when trying to donate items, citing unhelpful staff and long wait times.
Product Availability
The selection of items can be hit-or-miss, with some customers finding great deals while others feel the inventory is sparse.
AH
Amanda Hogan
Jan 2, 2026
3.0
Somehow I always find something I like at this place. It's a true hit-or-miss; you never know what it'll be. Sometimes it's super-stocked, other times it seems a lot of sections appear sparse. But it's clean and bright. Clothing always clean. I just wish they'd open up the fitting rooms again.
AK
Audra Kramer
Dec 13, 2025
3.0
Very average. Clothing sections are fairly well maintained, everything else is sparse and haphazard. The staff are polite but not overtly kind. I didn’t find anything worth buying and I was broadly looking for bags, bakeware, shoes and women’s clothes.
KK
KIRK
Nov 9, 2025
1.0
Online hours for this Store says open at 10am so I drove all the way to this Goodwill and they are closed as the sign on door says 11am now for Sunday!. They NEED to update the hours on this site what a waste of my time!. Companies these days are getting LAZIER AND LAZIER I am so tired of it!. I remember as a Kid in the 1980s and early 90s stores actually opened at reasonable times!. Stop hiring lazy people Goodwill.
DG
Deloris Gordon
Dec 21, 2020
5.0
I enjoyed my trip to goodwill I found some really good things That I actually needed
Frequently Asked Questions About Goodwill Retail Store and Donation Center
What are the operating hours of Goodwill Retail Store and Donation Center?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Goodwill Retail Store and Donation Center located?
It is located at 8818 Belair Road, Nottingham, MD 21236, United States.
How can I contact Goodwill Retail Store and Donation Center by phone?
You can reach them at +1 410-248-0070.
Does Goodwill Retail Store and Donation Center have an online website?
Yes, their website is https://www.goodwillches.org/
What type of store is Goodwill Retail Store and Donation Center?
It is a thrift store and discount store, part of Goodwill Industries of Chesapeake.
Can I donate items at Goodwill Retail Store and Donation Center?
Yes, it serves as both a retail store and a donation center for the community.
What nearby grocery stores are close to Goodwill Retail Store and Donation Center?
ALDI USA is a nearby grocery store and supermarket located close to Goodwill for convenient shopping.
Are there any nearby dining options close to Goodwill Retail Store and Donation Center?
Yes, nearby dining options include China Taste for Chinese cuisine, Pizza Boli's for Italian-style pizza, and Baskin-Robbins for ice cream and desserts.
What nearby fitness or wellness centers are available around Goodwill Retail Store and Donation Center?
Fitness Together - Perry Hall is a nearby gym, and there are day spas such as Apsara Day Spa and Drip'n Wax and Spa in the vicinity.
How can nearby places help me when visiting Goodwill Retail Store and Donation Center?
Nearby locations like the US Post Office can help with mailing needs, and places like Huntington Learning Center or Great Moments gift shop provide additional community services and retail options you might explore before or after your visit.