L.L.Bean

4.4
528 reviews

About

Clothing StoreSportswear StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreShoe StoreCamping StoreClimbing Gear & EquipmentFishing StoreLuggage Store

Details

  • Curbside pickupAvailable

Location

L.L.Bean
925 Rose Ave, North Bethesda, MD
20852, United States

Hours

Reviews

4.4
528 reviews
5 stars
363
4 stars
88
3 stars
45
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Product Selection

Feedback indicated a limited selection of outdoor gear and common sizes, with some customers expressing disappointment in the variety available.

Store Experience

Customers appreciated the cleanliness and organization of the store, though some noted challenges with parking and the store's location.

Pricing

Several reviews mentioned that while the quality of products is high, prices are considered expensive compared to competitors.

Return Process

Customers expressed frustration with the return process, particularly regarding policies related to PayPal and proof of purchase.
  • MF
    Melanie Flippen
    Nov 12, 2025
    5.0
    The store is large, with a wide variety of products over two floors. I parked at the lot below but I saw at least one place to park (parking garage) nearby: 11580 Old Georgetown Road Everyone working there was friendly and helpful. Edward was friendly and patient while I tried on boots.
  • AW
    Adam W
    Nov 12, 2025
    5.0
    Great store, great service. Quality is clear.
  • JA
    Julie Alves
    Oct 25, 2025
    1.0
    Tried to buy a pair of blundstones in an AU 6.5. The employee was not knowledgeable about blundstone sizing and tried to tell me I had to convert my womens shoe size into a mens sizes. I tried explaining to him with the LLbean website that the sizing is in AU sizing and explicitly says to go 3 sizes down from your nomal size so a womens 9.5 is a AU 6.5. I have had maybe 5 pairs of Blundstones and I know for a fact that the size on the box is in AU sizes and I required a Au 6.5. He insisted they were mens sizes. I asked him what a mens size 3 is because they go down to a size 3 (because they are AU sizes NOT mens sizes). The employee told me they are mens/kids sizes, clearly having zero knowledge of what he was talking about. It felt like on top of him being unknowledgeable about Blundstone sizing, unwilling to look at the LLbean website I was showing him or listening to my explanation of the sizes, that he refused to get the size I required because he insisted I was wrong. It is a shame the shoes were in stock, but due to the employees lack of knowledge about Blundstone sizing and unwillingness to consider the possibiltiy that he was wrong, that I had to take my business elsewhere.
  • HW
    Howard White
    Oct 22, 2025
    5.0
    Staff very friendly and helpful.
  • JG
    Justin Golden
    Oct 18, 2025
    5.0
    Nice store, great staff, classic products. Parking under two hours is free. Finding spots can be a challenge sometimes.

Frequently Asked Questions About L.L.Bean

What are the regular store hours for L.L.Bean in North Bethesda?

L.L.Bean is open from 9:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sunday.

Does L.L.Bean in North Bethesda offer any special holiday hours?

Yes, on November 27, 2025, the store is open from 8:00 AM to 9:00 PM; November 28, 2025, from 9:00 AM to 9:00 PM; and November 29, 2025, from 10:00 AM to 7:00 PM.