Overall, customer service received mixed reviews; while many praised the helpfulness and friendliness of staff, there were notable complaints about poor service and unprofessional behavior from management.
Store Cleanliness
The store was frequently described as clean and well-maintained, contributing positively to the shopping experience.
Product Selection
Customers appreciated the variety and quality of clothing available, although some noted issues with limited sizes and stock.
Pricing
Feedback on pricing was varied; while some found good deals and competitive prices, others felt the prices were high and not reflective of outlet discounts.
Shopping Experience
Many customers reported enjoyable shopping experiences, highlighting the welcoming atmosphere and efficient service, despite some frustrations with wait times.
HR
Hussain Rizvi
Nov 26, 2025
5.0
Excellent customer service by Joan Espinal, great hospitality. Keep it up
FB
Fourat Boujelben
Nov 8, 2025
5.0
I don’t usually write reviews, but honestly this time I had to! There’s a wonderful lady working at Calvin Klein in Tangier Outlet — her name is Marcella. Her smile, kindness, and amazing customer service truly stand out! She went above and beyond to help me find the white shirt I was looking for — checking both the front and back storage until she got the right size for me. You really made my day, Marcella! Thank you so much for your help and positive energy. 🙏
NR
Nazia Rahman
Sep 2, 2025
5.0
Amazing customer service!!! I loved talking to and getting the opinion of everyone in the store when I come shopping here. They're also super open to talk, especially with someone as indecisive as me since I like spending my money GOOD and WORTHWHILE on things I need. Tho u can buy the same shit cheaper elsewhere, youre buying the brand and quality, remember that.
CC
Caro Choi
Aug 17, 2025
1.0
I went to CK at 6:50 pm, the employee at the door did not let me in for a return. I am sure the whole process could be done by 7:00 PM. The cashier and the door employee both refused to take customer before the store closing time at 7:00PM. I will never purchase from this store again.