Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Glen Burnie, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
945 reviews
5 stars
503
4 stars
236
3 stars
120
2 stars
29
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful employees.
Product Quality
Customers expressed dissatisfaction with product quality, particularly regarding jewelry and clothing, with some items described as cheap or poorly made.
Store Experience
The store is generally described as clean and well-organized, but there are complaints about long wait times and lack of staff during busy hours.
Sales and Discounts
Many customers appreciate the sales and discounts available, noting that they often find good deals.
Return Policy Issues
Several reviews highlight frustrations with the return policy and experiences with returning items, indicating a need for clearer communication and better customer support.
- ARAnna RodmanNov 14, 20255.0Customer service was great!
- DWDawn WhittakerNov 2, 20252.0I purchased a ring 18k gold overlay over sterling silver with an aquamarine stone and cubic zirconia tiny stones. The color of the ring looks like it game from a gumball machine. Wish I could return it, but threw away the box, and purchased online. Cant find sale đ
- ATAshley TurnerOct 30, 20255.0The two ladies working tonight 10/30/25 Are the best
- AMayodele moradeyoOct 16, 20255.0Great place and fashionable clothes and designs
- YSYadwinder SinghAug 20, 20251.0I had the worst experience. Stay away from this store. Very rude employees. They donât give a crap about customer service. I went there to return the pants that my wife bought. They were the wrong size. They wonât return it because it has multiple tags, one of which is missing, even though the price tag and item details tag are on it. Avoid the hassle if you are buying gifts for someone, or make sure you are buying with full surety because they will give you a whole lot of crap if you try to return it for any reason. For me, it was not even a week and they refused to return and on top of that, they were insulting.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Glen Burnie?
JCPenney offers a wide variety of products including kids', menâs, and womenâs apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Glen Burnie?
JCPenney in Glen Burnie is open Monday to Thursday and Sunday from 11:00 AM to 8:00 PM (Sunday closes at 7:00 PM), Friday from 10:00 AM to 8:00 PM, and Saturday from 10:00 AM to 9:00 PM.
Does this JCPenney location offer curbside pickup and free shipping?
Yes, JCPenney in Glen Burnie offers free shipping and curbside pickup options for your convenience.
Is JCPenney in Glen Burnie accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Which payment options are accepted at JCPenney in Glen Burnie?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Where is JCPenney located within Glen Burnie?
JCPenney is located at 7900 Governor Ritchie Hwy inside the Marley Station Mall in Glen Burnie, MD 21061.
What are some nearby dining options close to JCPenney at Marley Station Mall?
Nearby dining options include Chick-fil-A, Rita's Italian Ice, The Pinoy Chef/Komida: Filipino Kitchen, Japanese Grill, China Bowl, Ruby Tuesday, Auntie Anne's, and Mi Pueblita Mexican Restaurant.
Are there other shopping options near JCPenney at Marley Station Mall?
Yes, nearby shopping stores include Journeys, Elegant Formal Wear, Diamond World, Fragrance Unlimited, FY-2, Piercing Pagoda, FEY's Design, Expressions Jewelers, American Eagle Store, and FYE toy store.
Can I catch a movie near JCPenney in Glen Burnie?
Yes, Marley Station Movies cinema is located close to JCPenney within the Marley Station Mall.
Does JCPenney in Glen Burnie offer beauty products and services?
Yes, JCPenney offers a beauty section with skincare, makeup, and beauty deals, and there are nearby beauty-related services such as Nail Trix salon and Health and Wellness Day Spa.