Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
351 reviews
5 stars
179
4 stars
88
3 stars
44
2 stars
16
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were also reports of rude employees and poor customer service experiences.
Product Selection
Customers noted a large selection of shoes, but many expressed disappointment in the limited variety, especially for specific sizes and styles.
Store Condition
The store was generally described as clean and well-organized, although some customers reported issues with the store being too hot and having long wait times.
Return Policy
Several customers found the return policy to be strict and unsatisfactory, leading to frustration over refunds and exchanges.
Pricing
Customers appreciated the competitive pricing and discounts available, though some felt prices had increased significantly.
- DDDosa DivaNov 12, 20252.0The style of shoes here caters to middle to late aged white women. If you're looking for basic and simple styles, you'll be happy. If you're looking for something sexy, or something with even a little flair... Look elsewhere. Kids selection was ok though.
- MAMike AOct 25, 20253.0A lot of shoes but not my size :(
- MLMatthew LutherOct 19, 20251.0I used to buy all my shoes from here but no more. Bought a pair of shoes and maybe worn 5/6 times. I noticed sole was coming off in opposite direction of how u walk and since I was 2 days after return I couldn't even exchange. Workers are great but manager was very rude. Ill spend else where. U can see in pics barely warn.
- SSSharonSep 27, 20251.0Full of sneakers and children shoes. About 1 full row of women business shoes and 1 row of women dress shoes. Waste of time.
- RFRob FleischerSep 25, 20254.0It was a nice place and the people were friendly and helpful there
Frequently Asked Questions About DSW Designer Shoe Warehouse
Where is DSW Designer Shoe Warehouse located?
DSW Designer Shoe Warehouse is located at 20900 Frederick Road, Germantown, MD 20876, in the Milestone Shopping Center.
What are the store hours for DSW in Germantown?
DSW Germantown is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does DSW Germantown offer delivery services?
No, DSW Germantown does not offer delivery services but does provide in-store pickup options.
What brands of shoes can I find at DSW Designer Shoe Warehouse?
You can find brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto at DSW.
What payment methods are accepted at DSW Germantown?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does DSW offer any special programs or rewards?
Yes, DSW offers a free Rewards program called DSW Rewards that provides perks like certificates and exclusive offers to members.
What COVID-19 related service modifications has DSW Germantown implemented?
DSW Germantown is offering curbside services only at this time.
Are there any nearby stores where I can continue shopping after visiting DSW Germantown?
Yes, nearby stores include T.J.Maxx for clothing and fashion accessories, Target Store Germantown for groceries and retail, and Michaels Stores for arts and crafts.
Where can I grab a coffee near DSW Designer Shoe Warehouse?
Starbucks and Paris Baguette are located nearby where you can enjoy coffee and bakery items before or after visiting DSW.
Are there dining options close to DSW Germantown for a quick meal?
Yes, nearby dining options include Pizza Hut for pizza, Old Shanghai for Asian cuisine, Agrodolce for Italian dishes, and Jersey Mike's Subs for sandwiches.