Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Frederick, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
789 reviews
5 stars
407
4 stars
211
3 stars
102
2 stars
25
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about understaffing and poor service experiences, particularly in the makeup department.
Store Cleanliness
Customers consistently noted that the store was clean and well-organized, making it easy to find items.
Product Selection
The clothing selection received mixed reviews; while some customers appreciated the variety and quality, others expressed disappointment in the limited options, especially in specific sections like Big & Tall.
Checkout Experience
Several reviews highlighted issues with the checkout process, including long wait times and limited open registers, leading to frustration among shoppers.
Pricing
Customers found prices to be a mix of good deals and high costs, with some expressing dissatisfaction over misleading sale signs and pricing discrepancies.
- DBDavid W BowenNov 2, 20255.0Friendly. Clean.
- JGjavier gcOct 7, 20255.0Todo a buen precio
- JKJordan KennethSep 23, 20255.0Checkout process is smooth.
- NLNancy LangleySep 9, 20255.0I was in the curtain section and the associate was more than helpful. She searched her computer to see if we could find what I was looking for as far as curtains. She did find an unusual sized tension rod for me that I had looked in 6 previous stores and couldn't find.
- KMKrish MSep 6, 20255.0Must go place for good collection's
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Frederick, MD?
You can shop clothing, footwear, jewelry, accessories, home furnishings, and beauty products from national and exclusive brands like Liz Claiborne, Arizona, and Okie Dokie.
What are the opening hours for JCPenney in Frederick, MD?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and online shopping options?
Yes, JCPenney offers free shipping and curbside pickup options for convenient shopping.
Is JCPenney in Frederick wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and provides public restrooms for customer convenience.
Which payment methods are accepted at JCPenney Frederick?
JCPenney accepts American Express, Discover, Mastercard, Visa, checks, and debit cards. Cash is not required exclusively.
Where is the JCPenney store located in Frederick, MD?
It is located at 5500 Buckeystown Pike inside the Francis Scott Key Mall in Frederick, MD 21703.
What nearby beauty and salon services are available around JCPenney Frederick?
Nearby you can find SEPHORA inside JCPenney, JCPenney Styling Salon Frederick Maryland, FrederickSalon5500, La Biotique, and Belleza Salon and Day Spa for various beauty and salon services.
Are there dining options near JCPenney at Francis Scott Key Mall?
Yes, nearby dining options include Tacos Carlitos for tacos and Chopsticks Express for Asian cuisine, perfect for a meal before or after shopping.
What other clothing and accessory stores are near JCPenney in Frederick?
Nearby stores include Lids at Francis Scott Key Mall, Gymboree, The Children's Place, American Eagle Outfitters, Enzo Menswear, H&M, and Shoe Dept. Encore offering a variety of clothing, shoes, and accessories.
How can I contact JCPenney Frederick for customer service or inquiries?
You can call the main phone number at +1 301-662-7110 or the toll-free number at +1 800-322-1189 for assistance.