Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Forestville, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
960 reviews
5 stars
502
4 stars
234
3 stars
96
2 stars
48
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unprofessional.
Store Environment
Customers noted issues with store cleanliness, organization, and signage, leading to confusion during shopping.
Checkout Experience
Many reviews highlighted long wait times at checkout due to insufficient cashiers, causing frustration among customers.
Product Selection
The store offers a good variety of products and sales, but some customers feel the selection has declined compared to previous years.
Accessibility Issues
Concerns were raised about accessibility for seniors and individuals with disabilities, particularly regarding broken escalators and lack of staff assistance.
- CPColette PirkleNov 12, 20255.0Just prices and service
- OMOtoshy MacbethSep 28, 20255.0Employees were patient and kind.
- KPKáposzta PatrikSep 27, 20255.0I enjoyed the peaceful shopping environment.
- DHDoreen HodgeSep 5, 20255.0Lucila at the customer service desk upstairs is always patient and extremely helpful. She makes shopping at JC Penney in District Heights a pleasure.
- MKmallory kennethAug 28, 20254.0Wonderful cashiers...very helpful
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Forestville, MD offer?
JCPenney in Forestville offers a wide variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Forestville, MD?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options to make shopping convenient.
Which payment methods are accepted at JCPenney in Forestville?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payment.
Is JCPenney in Forestville accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are there beauty and spa services nearby JCPenney that customers can visit?
Yes, nearby beauty and spa services include Tragic Magic Tattooz and Sephora inside JCPenney, as well as Super Spa and Nails for nail and beauty treatments.
What nearby clothing stores can I visit around JCPenney in Forestville?
Near JCPenney, you can find several clothing stores such as rue21, Lane Bryant, Ashley Stewart, Demarco Solar Collection, and DXL Big and Tall, offering a variety of fashion options.
Are there any nearby places to eat near JCPenney in Forestville?
Yes, nearby dining options include Ella Ray's Cafe for southern and American cuisine, Wingstop for chicken wings and fast food, and Heavens Bakery Inc for bakery treats and smoothies.
Does JCPenney in Forestville have in-store shopping and restrooms available?
Yes, the store offers in-store shopping and has public restrooms available for customers.
How can I reach JCPenney in Forestville if I want to visit or contact them?
You can visit JCPenney at 3401 Donnell Dr, Forestville, MD 20747 near Forest Village Park. For inquiries, call their main phone at +1 301-420-3400 or toll-free at +1 800-322-1189.