Goodwill Retail Store and Donation Center

Reviews

• MR

  Megan Rudolph

  Apr 9, 2026
  3.0
  I visited this Goodwill on Wednesday, April 8th, 2026. Overall the Goodwill was okay. One of the things I found surprising was how disorganized the women's clothing was (at least to me). In visiting other Goodwill stores before, usually you can tell what type of clothing the rack is for: women's tank tops, women's sweaters, women's pants, etc.. It felt as if all the racks were completely mixed with different apparel. After digging through a few racks, I wasn't impressed with the pricing either. Other Goodwills that fall under the Chesapeake label have somewhat cheaper pricing. I did notice there was a greater supply of "nice" brands, such as Columbia, J Jill, Ann Taylor. A shoutout to the specific management of this store is that those "nice" branded items didn't have as much of a price increase from the "regular brand" clothing items compared to other Goodwills I have visited. The location of the store being in Ellicott City may contribute to all of the things I just mentioned. The disorganization that I mentioned in the women's clothing section seemed to carry over into other parts of the store, like their books and household items. Now I will say there was not a ton of storage or space for these items to be displayed, but the books were especially unorganized. Several Goodwills I have visited have made attempts at organizing their books by genre, which makes it a much easier and more enjoyable experience for consumers who are browsing. They also did not have much in the way of kitchen items or cookware. However, a big highlight of this store is the furniture quality and pricing. If you need nice quality furniture that looks good on a tight budget, then this Goodwill is the spot for you. I saw multiple tables for sale at $20, couches and chairs fairly priced in good condition, desks for as low as $5. I hope that the store management continues this pricing practice. Finally, another big highlight of this store are the automatic front doors. When you're carrying a lot of items or lugging out furniture, the automatic doors make things so much easier! It also makes this Goodwill very wheelchair accessible.
• SS

  Soto sotoro

  Apr 7, 2026
  2.0
  This place is way overpriced. There are items that are priced more than retail value at a retailer.
• JD

  Joann DiMartino

  Mar 23, 2026
  1.0
  Prices are ridiculous.👎👎
• SS

  Sarah

  Mar 21, 2026
  1.0
  Do not go there all the Employees have attitudes, cussing out loud, complaining and don't want to work! Horrible service and not a welcoming place inside or at the drop off!
• EA

  Em Personal Account

  Mar 5, 2026
  1.0
  Definitely less interesting compared to other GoodWills. For some reason there are practically no toys, aside from some large dollhouses/playsets. I think they take the toy donations elsewhere and not directly onto the shelves

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