Goodwill Retail Store and Donation Center

Reviews

• RM

  Roshonda Murray

  Dec 17, 2025
  1.0
  it's against the rules of goodwill to say merry Christmas smh from here on out donations will go to the salvation army 💢
• JC

  Jennifer C

  Nov 27, 2025
  1.0
  Becky the cashier was incredibly rude, aggressive, and unhelpful. I tried to buy my child something but their register froze after the transaction when through on my end. They said they couldn’t verify the transaction on their end and wanted me to buy it AGAIN. But the transaction had already gone through on my end so I refused. So they insisted it DIDN’T go through because it was pending on my end & wouldn’t give me the item- although I know my bank & when it says pending it WILL go through. They insisted- repeatedly-“pending” meant it DIDN’T go through. They said until the transaction posted I wouldn’t get a refund. The manager was awful and wouldn’t help & insisted it wouldn’t post; of course it posted. So I had to wait & of course I forgot & of course it posted just like I knew it would & my bank said at the time it would. Worst manager ever, worst cashier person EVER. They scammed me out of 15$. They really need to do something about both the manager and Becky. This is now how customers should be treated.
• CS

  Cierra Southard

  Nov 10, 2025
  1.0
  BUYER BEWARE !! I bought a walking pad on 11/4, took it home to realize it was sold without the power cord or the remote to use the pad. I went back on 11/10 ( I work a hybrid schedule so wasn’t back in the area until then). I was told that I was not able to return the walking pad - one that requires an electric cord to plug into the wall & a remote to work it, because it was not considered an “electronic” and not a part of their return policy. The manager proceeded to be rude and get smart with me and asked me why I would purchase something when I didn’t know if it had all of the parts, which I followed up and asked her why they would sell something on the floor without all of the parts to it. She responded with “that’s how it gets donated.” So are you going to 1 shoe instead of a match? Are you going to sell a movie without the DVD in it? They really tried to convince me that a walking pad, that needs electricity to work, and has motors, was not an electronic device because it was exercise equipment. I didn’t buy dumbbells. Since they didn’t want to give me a refund for my purchase, I left my receipt with the manager & went and “donated” the walking pad BACK to them. I can’t use it. So if you see an Ancheer walking pad in the back, don’t buy it.
• PM

  Pattie Megill

  Nov 3, 2025
  1.0
  HORRIBLE. I had the worst experience in this store. BECKY the cashier, accused me of switching a price tag on a pair of sneakers. Nastiest women. She should not be allowed to work with the public. I will be following up with the corporate office. And based on the other reviews this isn’t her first time. You should be ashamed.
• DT

  Daiana Tomasello

  Oct 26, 2025
  1.0
  The cashier had a really bad attitude and was very disrespectful. She treated me terribly. If you hate your job, go find another one! It’s not my fault you have to work on a Sunday, sweetheart.

Frequently Asked Questions About Goodwill Retail Store and Donation Center