Brand Certified
JCPenney
4.1(1583 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
10300 Little Patuxent Pkwy, Columbia, MD
21044, United States
Certified by JCPenney • Feb 22, 2026
(410) 715-8700
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/md/columbia/clothing-stores-columbia-md-2732.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Columbia, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.1
1,583 reviews
5 stars
794
4 stars
438
3 stars
192
2 stars
56
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being rude or unhelpful.
Store Cleanliness
The store is generally reported as clean and well-organized, but there are complaints about the cleanliness of restrooms.
Product Availability
Customers appreciate the variety and sales on products, but there are frequent mentions of items being out of stock or difficulties finding staff for assistance.
Checkout Experience
Long wait times at checkout and understaffing are common complaints, leading to frustration among customers.
Photography Services
Mixed experiences with photography services; some customers had great sessions, while others reported poor service and dissatisfaction with the final product.
- JBJay BFeb 11, 20262.0Normally I go to the JC Penney at Marley station. It’s bigger and we rarely ever wait. Tried the Columbia location Monday. We got there early. We had to wait over 15 mins, at least 20+. During the shoot there were so many different complications with the camera and sensor not working. So on different times with a 3 and 5 year old who are antsy we had to pose a certain way for quite awhile until it worked again. Looking on the website the price says reg. Price 179.99. It also says $50 off with the code they have provided. Booked with the code. When it’s time to check out the total was $200+. That’s actually quite literally insane of a price! I asked Why is it so high like that? That’s not what the site says. She then says because of the studio session. How is it a fee to use the studio when that’s what you literally have to pay for? Where else are the pictures going to be taken? I did Not pay that price at my last shoot with you all. So then she says if we sign up for the membership it takes $40 off but you have to pay that. So paying that took the price down to $169.99. It’s laughable because you all are absolutely getting over. The company and the location. I won’t be back. I’ll just pay an actual photographer for the same price or less. We took those pictures on Monday. Digital is supposed to arrive 24-48 hrs later. It’s now Wednesday so hopefully they look worth the price.
- VBVinod BhojaniJan 4, 20265.0Nice shop
- CCChrisDec 27, 20255.0I like the clothes here and the store is clean. The staff are nice and helpful.
- RSRegina SDec 21, 20255.0Best Doorbuster deals, 70%, 80% off. 60% off jewelry, 80% off clearance items. Love it
- ASAvis SelbyDec 7, 20252.0I needed an electric blanket, staff does not welcome you in the store every one walking around like they are forced to be there, walked up to the counter I ask the young lady plaid shirt was the register open or did I need to find another one she said give her a sec she moved a piece of clothing then asked can I help you, paid 65 for an electric blanket then tell me after I pay for it the bag is 5 cent. did'nt tell me before she rang up everything, 5 cent no issue place receipt on top of the box and pushes box forward. when I ask for a bag 5 cents but it may rip the bag. Customer service is trash its the Christmas season, not asking for a but kiss but at least come out and ask the customers if you need help finding anything. Walk up on 3 and two went in the back.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Columbia, MD offer?
JCPenney in Columbia, MD offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What brands can I find at the JCPenney store in Columbia Town Center?
This JCPenney location features national brands as well as private brands like Liz Claiborne, Okie Dokie, St. John’s Bay, and Arizona.
What are the store hours for JCPenney in Columbia, MD?
JCPenney is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the JCPenney store in Columbia offer curbside pickup and online shopping?
Yes, JCPenney offers both free shipping and curbside pickup options for customers shopping online or in-store.
Which payment methods does JCPenney accept at this Columbia location?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is the JCPenney store in Columbia wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Can I find beauty and skincare products at JCPenney in Columbia?
Yes, you can explore JCPenney Beauty for skincare, makeup, and beauty deals at this location.
What nearby places can I visit for dining options around JCPenney in Columbia?
Near JCPenney, you can find several dining options including Noodles and Company, Five Guys, Arby's, Sarku Japan, Jamba, Ruby Thai Kitchen, Bourbon Street Cajun Cafe, Charleys Cheesesteaks, Cinnabon, Chop Chop Salad, and Popeyes Louisiana Kitchen.
Are there other clothing or shoe stores near JCPenney in Columbia Town Center?
Yes, nearby clothing and shoe stores include Lovesac, Chacos, Aeropostale, JD Sports, SoleVille, True Religion, and Icing.
What stores near JCPenney in Columbia could help me with technology or appliances?
You can visit GameStop for electronics and video games, GE Appliance Repair for appliance services, and the AT&T Store for mobile phones and accessories.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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