Business Details
About
Thrift StoreDiscount StoreGoodwill Industries of Chesapeake
Location
Goodwill Retail Store and Donation Center
9097 Snowden River Pwy, Columbia, MD
21046, United States
Hours
Reviews
3.3
243 reviews
5 stars
86
4 stars
45
3 stars
28
2 stars
25
1 star
59
What are people saying?
AI-generated from recent customer reviews
Store Condition
Many customers reported that the store is messy, unorganized, and in need of cleaning, making it difficult to shop.
Pricing Issues
Numerous reviews highlighted that prices are often too high for second-hand items, with some customers feeling that they could find better deals elsewhere.
Customer Service
Feedback on staff interactions was mixed; while some customers praised friendly service, many reported rude or unhelpful staff, particularly at the donation drop-off.
Donation Process
Customers expressed frustration with unclear donation hours and policies, often being turned away or confused about where to drop off items.
- SMSlytherin Mama2 days ago2.0I was severely disappointed with this location. It says "Super Store" on the building but it is anything but. This is smaller than every other Goodwill I've ever been to, the dressing rooms weren't open, and they refused our donation. We drove 45 minutes to come here because we enjoy checking out new thrift stores but it was a serious waste of time and gas.
- MLMelia LanderosNov 5, 20254.0Donation center is not clearly labeled. Clothing aisles are not well organized. Items are of good quality. Worth the digging around to find something good.
- JJJenniferOct 17, 20251.0A very messy store filled mostly with clothes, but all the fitting rooms are closed so you can’t try anything on. Why??
- MBMichael BechettiSep 2, 20251.0This place sucks
- AJAmber JAug 29, 20254.0Great store easy donation droff off and hidden gems in this store!
Frequently Asked Questions About Goodwill Retail Store and Donation Center
What are the operating hours of Goodwill Retail Store and Donation Center?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is Goodwill Retail Store and Donation Center located?
It is located at 9097 Snowden River Parkway, Columbia, MD 21046, USA.
How can I contact Goodwill Retail Store and Donation Center?
You can call them at +1 410-872-0134 for inquiries.
Does Goodwill Retail Store and Donation Center have an online presence?
Yes, their website is http://goodwillches.org and they also have a Facebook page named GoodwillChesapeakeColumbia.
What type of store is Goodwill Retail Store and Donation Center?
It is a thrift store and discount store affiliated with Goodwill Industries of Chesapeake.
Can I donate items at Goodwill Retail Store and Donation Center?
Yes, the location serves as both a retail store and a donation center for Goodwill.
What nearby places can I visit before or after shopping at Goodwill Retail Store and Donation Center?
Nearby, you can visit Snowden Square Shopping Center for additional retail options and Bertucci's Italian Restaurant for dining.
Are there convenient shipping or printing services near Goodwill Retail Store and Donation Center?
Yes, Staples provides printing and shipping services nearby, and UPS Alliance Shipping Partner offers courier and shipping services in the area.
Where can I find food options close to Goodwill Retail Store and Donation Center?
Nearby dining options include Bertucci's Italian Restaurant, Guy Fieri's Flavortown Kitchen, Mr. Beast Burger, and Raising Cane's for a variety of cuisines.
Are there any wellness or healthcare services near Goodwill Retail Store and Donation Center?
Yes, WBMW Wellness Center LLC and Vector Vivify surgical center are located nearby for health and wellness needs.