Business Details
About
Thrift StoreDiscount StoreGoodwill Industries of Chesapeake
Location
Goodwill Retail Store and Donation Center
6600 Baltimore National Pike, Catonsville, MD
21228, United States
Hours
Reviews
3.3
247 reviews
5 stars
93
4 stars
39
3 stars
30
2 stars
17
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over their interactions with cashiers and donation workers.
Store Condition
Customers frequently noted the store's cleanliness issues, with reports of dirty floors and poorly organized merchandise.
Product Selection
Many reviews mentioned a lack of variety and low quality of items available, with some customers feeling that the store was often empty or poorly stocked.
Donation Experience
Several customers reported negative experiences when attempting to donate items, citing rude behavior from staff and strict donation policies.
Pricing Concerns
Customers expressed dissatisfaction with high prices on items, especially compared to other thrift stores, leading to perceptions of poor value.
- SSSasha Skye5 days ago5.0I absolutely love this goodwill! They always have the best clothing and the prices are so much better than other goodwill prices. I have been going here for years and it never disappoints. I don’t think I will ever stop coming here. It’s never busy and the works are so sweet. This location is also HUGE so you’re not missing out. Love it. Grail
- SSStephanieJan 3, 20261.0I wondered why there are not good finds here the way there used to be. I pull up to make a donation and there is a giant truck connected to the warehouse. One of the two donation employees was extremely rude about the new and gently used goods we brought (this nonprofit raises money to provide job training services). An online search later revealed that goodwill centralizes and sells their best donations online at a premium now instead of selling affordably to their community. I will not be returning.
- LNLina NandyJan 2, 20262.0This is a pretty crappy location. The most significant issue is the pricing, which is expensive for a thrift store, and often pricier than Target/Walmart. For example, they were selling twin sheet sets (pictured below) for $19; you can literally buy the same thing from Target for $10 (also pictured for comparison). The second issue is stock. They have a decent number of clothes, but almost zero home goods/furniture. I was looking for books and they have one meager case in the back. I didn't see anything in the way of kids toys.
- GGGideonDec 10, 20251.0That store is baren in the men's, furniture, bedding and kids departments. A good amount of the store is women's pants so it might be a better treatment l rating if that's you.
- JSJeffrey SmithSep 30, 20254.0Super clean store and lots of merchandise. I would have given it a 5, but the LIGHTING is really really bad. Definitely need to invest in new light fixtures
Frequently Asked Questions About Goodwill Retail Store and Donation Center
What are the operating hours of the Goodwill Retail Store and Donation Center in Catonsville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is the Goodwill Retail Store and Donation Center located?
It is located at 6600 Baltimore National Pike, Catonsville, MD 21228, USA.
What types of stores and services does the Goodwill center in Catonsville provide?
It operates as a thrift store and discount store under Goodwill Industries of Chesapeake, offering retail goods and donation services.
How can I contact the Goodwill Retail Store and Donation Center in Catonsville?
You can reach them by phone at +1 410-869-4831.
Does the Goodwill store have an official website?
Yes, their website is https://www.goodwillches.org/
Is there a Goodwill Retail Store near any notable restaurants or cafes in Catonsville?
Yes, the store is near Q's Asian Cafe, Panera Bread, and Dimsum Palace, which are great options for dining before or after your visit.
Are there any furniture stores near the Goodwill Retail Store and Donation Center?
Yes, nearby furniture stores include Pier 1 Imports, CORT Furniture Outlet, RAC Acceptance, and Ashley.
What other services are located near Goodwill that might be convenient for customers?
Nearby, you can find services like 40 West Lube & Tune for automotive repairs, LibertyX Bitcoin ATM, and various car rental agencies such as Budget Rent A Car and Avis.
Can I find beauty and wellness services near the Goodwill store in Catonsville?
Yes, nearby are beauty salons and spas like Y.V.I.P Nails and Apsara Day Spa for nail and beauty treatments.
Is Goodwill Retail Store and Donation Center active on social media?
Yes, they have a Facebook page at GoodwillChesapeakeCatonsville.