Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly at the donation drop-off area, leading to negative experiences for customers.
Store Condition
Customers reported the store being messy, dirty, and poorly organized, with many items in disarray and shelves appearing empty.
Pricing Issues
Many customers expressed dissatisfaction with high prices for thrift items, often comparing them unfavorably to retail prices.
Selection Quality
The selection of items has been criticized as lacking, with many customers noting a decline in quality and variety compared to previous visits.