DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude interactions and poor service experiences.
Product Availability
Several customers expressed disappointment with the availability of specific shoe sizes and styles, indicating inconsistencies in stock.
Store Environment
The store is generally described as clean and spacious, but some reviews mentioned unpleasant odors and a lack of staff presence during busy times.
Selection and Pricing
Customers appreciate the variety of shoes available and the presence of sales, although some feel that prices are high and selection can be limited for certain sizes.
RJ
Rosalynne Jones
2 days ago
4.0
I placed an order online for pickup. It was ready when I arrived. Didn't really browse the store but it appeared to have a large selection. Staff was nice.
AA
April Adams-Fowler
Dec 30, 2025
5.0
My daughter sent me on a last minute run for a gift 🎁 for Christmas..The atmosphere was peaceful, professional, and the young lady that assisted me was amazing. The size of uggs that was needed was not on the table however the young lady went to the back to get it. I was so excited for the customer service and the fact that the size was in the back.I really love ❤️ great customer service..
DW
Dillard Williams
Dec 10, 2025
4.0
They didn't have the shoe's in that location but was very polite and offer to
Order them for me.
CB
Corrina Brown
Dec 6, 2025
2.0
Walk in the store to make a return in a decent mood. Laurie the clerk is pretty rude - no “hello” “ “ “how are you” she interrupted me while trying to voice I wanted to make a return asking for my phone number the got a tude when I mentioned I was Returning the item. No apology on her end for the mishap overall poor shopping experience won’t be back.
MH
maria herniquez
Aug 23, 2025
5.0
Solo aquí compro mis zapatos porque hay grandiosos descuentos ! Lo recomiendo
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes can I find at DSW Designer Shoe Warehouse in Capitol Heights?
You can find over 25,000 pairs of designer shoes from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
Does DSW Designer Shoe Warehouse offer in-store pickup services?
Yes, in-store pickup is available at this location.
Is delivery available for orders placed at DSW Designer Shoe Warehouse?
No, delivery is not offered at this store.
What are the store hours for DSW Designer Shoe Warehouse in Capitol Heights?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 7:00 PM.
What payment methods are accepted at DSW Designer Shoe Warehouse?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Where is DSW Designer Shoe Warehouse located?
It is located at 1725 Ritchie Station Ct., within the Richie Station Marketplace in Capitol Heights, MD 20743.
Are there any nearby fitness centers where I can work out before or after shopping at DSW?
Yes, nearby you will find Compel Fitness, Pro Skills Sports Performance & Fitness Training, and Gold's Gym, all excellent options for fitness and training.
What nearby stores can I visit for beauty and cosmetic supplies around DSW?
Ulta Beauty is nearby and offers a wide selection of cosmetics and hair supplies, perfect for complementing your shopping trip at DSW.
Are there any dining options near DSW Designer Shoe Warehouse for meals or snacks?
Yes, nearby dining options include Moonstone Pizza and Subs and Ritchie's Sub Shop, great places to grab a meal before or after your shopping visit.
How can I contact DSW Designer Shoe Warehouse if I have questions or need assistance?
You can call them at +1 240-716-7103 or email info@dswinc.com for any inquiries.