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DSW Designer Shoe Warehouse

4.3
(285 reviews)

Business Details

1725 Ritchie Station Ct., Capitol Heights, MD
20743, United States
(240) 716-7103

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
1725 Ritchie Station Ct., Capitol Heights, MD
20743, United States

Hours

Reviews

4.3
285 reviews
5 stars
157
4 stars
78
3 stars
30
2 stars
10
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude interactions and poor service.

Store Selection

Customers appreciated the large selection of shoes, but many expressed disappointment in the availability of specific sizes, particularly for men.

Cleanliness and Atmosphere

The store was generally noted as clean and well-organized, although some customers reported unpleasant odors that detracted from the shopping experience.

Pricing

While many customers found good deals and discounts, others felt that prices were too high for certain items.
  • DD
    Dina Dee
    3 days ago
    5.0
    Great staff at this location! The representative on the floor was incredible! She was very helpful today, 3/2/2026!
  • RJ
    Rosalynne Jones
    Jan 10, 2026
    4.0
    I placed an order online for pickup. It was ready when I arrived. Didn't really browse the store but it appeared to have a large selection. Staff was nice.
  • AA
    April Adams-Fowler
    Dec 30, 2025
    5.0
    My daughter sent me on a last minute run for a gift 🎁 for Christmas..The atmosphere was peaceful, professional, and the young lady that assisted me was amazing. The size of uggs that was needed was not on the table however the young lady went to the back to get it. I was so excited for the customer service and the fact that the size was in the back.I really love ❤️ great customer service..
  • DW
    Dillard Williams
    Dec 10, 2025
    4.0
    They didn't have the shoe's in that location but was very polite and offer to Order them for me.
  • CB
    Corrina Brown
    Dec 6, 2025
    2.0
    Walk in the store to make a return in a decent mood. Laurie the clerk is pretty rude - no “hello” “ “ “how are you” she interrupted me while trying to voice I wanted to make a return asking for my phone number the got a tude when I mentioned I was Returning the item. No apology on her end for the mishap overall poor shopping experience won’t be back.

Brand Certified Facts from DSW Designer Shoe Warehouse

This information is certified by DSW Designer Shoe Warehouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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