JCPenney

3.9
390 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our California, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
23415 Three Notch Rd, California, MD
20619, United States

Hours

Reviews

3.9
390 reviews
5 stars
172
4 stars
111
3 stars
52
2 stars
24
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their outstanding service.

Sales and Discounts

Customers frequently mentioned good sales and attractive prices, making shopping at JC Penney a positive experience.

Store Conditions

Feedback indicated mixed experiences regarding store cleanliness and organization, with some customers noting disorganization and limited stock.

Checkout Experience

Several reviews pointed out long wait times at checkout, especially during busy periods, which detracted from the overall shopping experience.

Management Issues

There were complaints about rude behavior from management and inconsistent customer service, suggesting a need for better training and management oversight.
  • MH
    Millie Hagen
    Dec 14, 2025
    1.0
    JCP Coupons aren't worth the paper they're printed on for all their exclusions. I hadn't shopped with them in a while, but decided to give them another shot upon receiving a 50% off mystery coupon in the mail. Naturally, this did not work, and the experience reminded me of why I stopped bothering with them in the first place. Belk had the same product for half the price; I took my business to them instead.
  • RR
    Raylan Givens (RGivensl3l3)
    Nov 15, 2025
    4.0
    The store has benefited from the reduced hours. There seems to be enough friendly customer reps to help you with any questions. The store is well stocked and a good selection.
  • JC
    Jonathan Chase
    Nov 4, 2025
    5.0
    I messed up on the survey because I forgot to include lovely Ms. Deb for her outstanding service. She’s always so kind and helpful and goes way back with my mom in previous working days. It’s always a pleasure coming in there seeing her and everyone be patient but hands up for her because she is amazing for sure!
  • AV
    Ashwinkumar Vaishnav
    Aug 16, 2025
    4.0
    Very good shoping experience with great attractive price
  • MY
    Melvin Yost
    Dec 27, 2019
    2.0
    Only one cashier and 8 people in line. Girl was waiting on the same customer when I walked in the door that was being checked out when I got in line.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in California, MD offer?

JCPenney in California, MD offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in California, MD?

The store is open Monday through Friday from 11 AM to 7 PM, Saturday from 10 AM to 8 PM, and Sunday from 12 PM to 6 PM.