Sunglass Hut

Reviews

• DD

  Dante Dior

  Mar 10, 2026
  5.0
  shoutout my guy Kanan who helped me out with the ASAP Rocky puffed up wayfarers!! helped me out a ton! highly recommend!
• IB

  Isabel Beard

  Mar 9, 2026
  1.0
  After reading some of the reviews i can’t agree more. James’s is a very unpleasant and unprofessional manager. He kept making up reasons for my inability to return my brand-new glasses. When I contacted another store, they informed me that such a policy did not exist. James consistently altered his narrative. I found myself extremely uncomfortable engaging with him and will not be returning if he is present. The associate, Keon, also demonstrated a lack of knowledge regarding the store’s policies. Ultimately, I visited another Sunglass Hut and encountered no difficulties in returning and exchanging my sunglasses. This experience strongly suggests that the sole issue lies with James. I strongly advise you to consider taking your business elsewhere, as the current management is not deserving of your patronage. Sunglass Hut should prioritize improving the reliability and respectfulness of its employees, as it appears that I am not the only individual experiencing this problem.
• AS

  Alan Sanchez

  Feb 28, 2026
  1.0
  Nardi was rude and the manager James who was supposed to be working from 9-5 is missing.. so she cannot complete a return. Requested I come back as if my time wasn’t valuable.. train your people or be at work
• VV

  vish2009

  Dec 2, 2025
  1.0
  They cancel orders without providing any reason.
• NS

  Nailah Salvary

  Oct 3, 2025
  1.0
  James is by far one of the worst managers I’ve ever dealt with. He was notified from another store that I would be coming into to do a return. James lied and said no one called him and refused to do the return. Once I played the voicemail that the other store manager left regarding the return, he then rudely took the glasses and began to inspect them. He stated the glasses were damaged( they were not) and refused again to do the return. It was very obvious that I was being racially profiled by James. He was wearing meta glasses to which I asked if I was being recorded (simply because the encounter made me so uncomfortable I was hoping it was being recorded), he rudely told me that was a ridiculous question. My friends and I shop at sunglasses hit a lot. Due to James, I will NEVER visit this location again. I requested that the regional manager call me to discuss this incident but they never reached out smh.

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