Business Details
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Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Montgomery Mall. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,400 reviews
5 stars
856
4 stars
321
3 stars
118
2 stars
36
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff are praised for being helpful, while others are reported as rude or dismissive.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.
Product Selection
Customers express disappointment with the inventory levels and selection, particularly in women's and children's departments.
Return Policy
The return process is highlighted as hassle-free, although some customers report negative experiences with staff during returns.
Staff Attitude
There are reports of unprofessional behavior from some employees, impacting the overall shopping experience.
- ABAkai Bellasario6 days ago1.0Waited at a stand for service nobody ever came, they lost a sale.
- ISIsaac Jamil SayegNov 9, 20255.0Ótimo shopping center.
- CCChinta ChandakkarNov 1, 20253.0Feels dull with the lighting and placement.
- LJLinsey JeudiOct 10, 20255.0Thank you Dora for your kindness and help at the store
- YZYuchen ZhaiOct 9, 20255.0Nordstrom stands out as one of the few remaining department stores that truly understands what “customer service” means. From the moment you walk in, there’s a sense of calm and elegance—clean aisles, warm lighting, and a staff that actually notices when you need help. Associates are professional yet approachable; they don’t hover, but they always appear right when you have a question. Whether you’re shopping for designer clothing, shoes, cosmetics, or home goods, the layout makes everything easy to find without feeling cluttered. The dressing rooms are another highlight—spacious, well-lit, and spotless, often with someone available to bring additional sizes or offer honest style advice. The return policy deserves special praise: Nordstrom’s hassle-free approach sets a gold standard for retail. Even when ordering online, returns and exchanges are smooth, with prompt refunds and helpful customer service representatives. Their online shopping experience mirrors the in-store quality. The website is intuitive, product photos are accurate, and shipping is reliable. The loyalty program (Nordy Club) provides meaningful rewards and early access to sales, making regular customers feel genuinely appreciated. Overall, Nordstrom remains a rare blend of luxury and accessibility—refined without being pretentious, customer-focused without being pushy. In an era when many retailers cut corners, Nordstrom proves that investing in service still pays off.
Frequently Asked Questions About Nordstrom Montgomery Mall
What types of products can I find at Nordstrom Montgomery Mall?
Nordstrom Montgomery Mall offers a wide selection of men's, women's, and children's clothing, home décor, beauty products, accessories, shoes, and more from top brands.
What are the store hours for Nordstrom Montgomery Mall?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Montgomery Mall offer in-store pickup or curbside pickup services?
Yes, Nordstrom Montgomery Mall offers both in-store pickup and curbside pickup for your convenience.
Are there personalized services available at Nordstrom Montgomery Mall?
Yes, the store provides personalized services such as styling and alterations to enhance your shopping experience.
What payment options are accepted at Nordstrom Montgomery Mall?
Nordstrom accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Nordstrom Montgomery Mall offer gift packaging services?
Yes, the store offers gift packaging and gift box services to make your shopping easier.
Can I find beauty and cosmetic products at Nordstrom Montgomery Mall?
Yes, Nordstrom carries top-brand beauty products including makeup, skincare, fragrances, and fine fragrances.
What nearby dining options are available when visiting Nordstrom Montgomery Mall?
Nearby dining options include Espresso Bar, Marketplace Cafe, California Pizza Kitchen, Ruscello, and Noodles and Company, great for grabbing a meal before or after shopping.
Are there other fashion stores close to Nordstrom Montgomery Mall?
Yes, nearby you can find stores like Tommy Bahama, The Black Tux, Janie and Jack, Soma Intimates, Gap, GUESS, and Urban Outfitters for additional shopping options.
Where can I get alterations done near Nordstrom Montgomery Mall?
Alteration services are conveniently available at 'Alterations at Nordstrom' and 'Nordstrom Alterations - Montgomery Mall' within the mall.