Customers consistently praised the exceptional service provided by staff members, particularly Michelle, Joseph, and Mohammad, highlighting their professionalism, knowledge, and attentiveness.
Personalized Experience
Many reviews emphasized the personalized and memorable experiences customers had while purchasing watches, with staff taking the time to understand their needs and preferences.
Product Knowledge
The staff's deep knowledge of watches and brands was frequently noted, with customers appreciating the detailed explanations and guidance provided during their shopping experience.
Positive Atmosphere
The store was described as welcoming and friendly, creating a pleasant shopping environment that encouraged customers to return.
Mixed Reviews on Availability
While many customers had positive experiences, some expressed frustration regarding the lack of transparency about inventory and wait times for certain luxury watches.
KN
Kristopher Nabors
Sep 23, 2025
5.0
I recently had the pleasure of purchasing my very first Rolex from Liljenquist & Beckstead, and the experience was nothing short of extraordinary. Thanks to the exceptional service provided by Joseph Sandler and Matt Summers, my timepiece is now tied to a story that I will cherish forever.
I received the exciting call from Joseph that the Rolex I had configured with his guidance was ready for purchase just three days before the birth of my first child. Joseph and Matt assisted me in completing a seamless and secure transaction over the phone, allowing me to focus fully on preparing for fatherhood.
A few weeks later, after welcoming my beautiful daughter and settling into parenthood, our first family outing was to the mall to pick up my watch. From the moment we entered the boutique, we were warmly greeted by the team and security, immediately elevating the experience. Once in the Rolex area, Joseph presented my timepiece, carefully ensured the bracelet was sized to perfection, and took the time to educate me on properly setting the time and date while sharing fascinating insights about both the brand and my specific model.
The timing and service could not have been more perfect. My first Rolex will forever represent a milestone in my life, and I am already looking forward to acquiring my next timepiece with the outstanding Montgomery Mall team.
Cheers to what is sure to be the first of many!
ZG
Zips Auto Glass
Sep 22, 2025
5.0
I purchased my Rolex from this store yesterday after receiving the call from Stephen, my client advisor. The entire experience from the first time we met several weeks ago through the actual purchase was simply phenomenal. He is the consummate professional and a fabulous as well. If you're in the market for a Rolex, I can't recommend Stephen highly enough....just superb!
AA
Armin Aram
Sep 22, 2025
5.0
I had such a wonderful experience here! Stephen is absolutely amazing — professional & knowledgeable . I’m so grateful for his assistance . If you’re looking to buy a luxury Rolex watch, make sure you ask for Stephen. He's the best!
KC
keishon charles
Sep 1, 2025
5.0
Months ago My wife and I, we visited Liljenquist and was greeted by Michelle Chao, We looked around the store, tried on a few pieces and had a great conversation about watches. After some time went by, we received the call from Michelle to pick up the watch of our interest. The entire experience felt special, Michelle always makes us feel welcomed and my wife is super exited, we truly appreciate the outstanding service also from the entire team at Liljenquist . Thank you Michelle, you went above for making such a memorable purchase.
JM
Jack Miller
Aug 26, 2025
5.0
My wife and I had a wonderful experience working with Michelle. We worked with her at this location on several occasions as my wife was searching for the perfect birthday gift. She was attentive and patient. We are very pleased with our purchase and would highly recommend her and all of the staff at Liljenquist and Beckstead.
Frequently Asked Questions About Liljenquist & Beckstead
What type of watches can I buy or get serviced at Liljenquist & Beckstead?
Liljenquist & Beckstead is an Official Rolex Retailer and can sell and maintain Rolex Watches.
Where is Liljenquist & Beckstead located?
Liljenquist & Beckstead is located at 7101 Democracy Blvd, Bethesda, MD 20817, USA.
What are the opening hours for Liljenquist & Beckstead?
Liljenquist & Beckstead is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What languages are spoken at Liljenquist & Beckstead?
English is spoken at Liljenquist & Beckstead.
How can I contact Liljenquist & Beckstead?
You can contact Liljenquist & Beckstead by phone at +1 301-469-7575 or visit their website at https://liljenquistbeckstead.com/.
Does Liljenquist & Beckstead have a presence on social media?
Yes, they have a Facebook page at https://www.facebook.com/109965504180375 and an Instagram handle @liljenquistbeckstead.
What nearby dining options are available around Liljenquist & Beckstead?
Nearby dining options include McDonald's, Panda Express, Kelly's Cajun Grill, Charleys Cheesesteaks, Pollo Campero, Ruby Thai Kitchen Montgomery Mall, Kung Fu Tea, Cinnabon, and Tara Thai Montgomery mall.
Are there any nearby furniture or home goods stores near Liljenquist & Beckstead?
Yes, nearby furniture and home goods stores include Lovesac, Sleep Number, and Arhaus.
Where can I find nearby shopping and fashion stores when visiting Liljenquist & Beckstead?
Nearby shopping destinations include lululemon, Eileen Fisher, Mela, Old Navy, Talbots, Calzedonia, Carter's, and Swarovski specializing in clothing, fashion accessories, and jewelry.
What nearby places can I visit for beauty and spa services while at Liljenquist & Beckstead?
Nearby beauty and spa places include L'Occitane (cosmetics and hair supplies), BeautyBoss salon and spa, and Avalon Nails Hair Lashes salon.