DSW Designer Shoe Warehouse

4.2
608 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
10400 Old Georgetown Road, Bethesda, MD
20814, United States

Hours

Reviews

4.2
608 reviews
5 stars
343
4 stars
161
3 stars
48
2 stars
21
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and unprofessional behavior.

Store Organization

The store is generally noted for being clean and well-organized, although some customers reported issues with messiness and disorganization in certain areas.

Product Selection

Customers appreciate the large variety of shoes available, but some expressed disappointment in the lack of specific sizes and styles, particularly for wider feet.

Checkout Experience

Many reviews highlighted long wait times at checkout and insufficient staff, leading to frustration among customers.

Pricing Issues

There are complaints about discrepancies between shelf prices and register prices, as well as concerns about the perceived value of products compared to competitors.
  • SL
    Simon Lifshitz
    Dec 27, 2025
    5.0
    It was a great experience, we were helped by an amazing employee named Hasan. He was very friendly and helpful making the whole experience spectacular. I would want employees just like Hasan!! 5/5⭐️
  • MW
    Michael Williams
    Dec 8, 2025
    1.0
    The bathroom is disgusting. Management is a joke
  • AT
    Alice Tien
    Nov 24, 2025
    5.0
    Two story DSW with lots of selections. Self check out area is new and convenient. Had my size for leather boots I was looking for!
  • VS
    valerie sanders
    Nov 11, 2025
    5.0
    Big DSW
  • LS
    Leslie Stewart
    Oct 28, 2025
    4.0
    It was my first DSW store. I like sneakers shoes. But don't have my size that much in store. Nice clean and friendly people. Thank you

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Bethesda?

DSW offers over 25,000 pairs of designer shoes for men, women, and kids, including brands like Nike, Cole Haan, Sperry, and more. They also carry handbags, accessories, and kids' shoes.

What are the operating hours of DSW Designer Shoe Warehouse in Bethesda?

DSW is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.