DSW Designer Shoe Warehouse

4.2
604 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
10400 Old Georgetown Road, Bethesda, MD
20814, United States

Hours

Reviews

4.2
604 reviews
5 stars
341
4 stars
160
3 stars
48
2 stars
21
1 star
34

What are people saying?

AI-generated from recent customer reviews

Selection Variety

Customers appreciate the wide range of shoe options available, although some express difficulty finding specific sizes.

Customer Service

Mixed feedback on customer service; while some staff are praised for being helpful and friendly, others are criticized for rudeness and unprofessional behavior.

Store Organization

The store is generally noted for being clean and well-organized, but some customers report issues with disorganization and messy displays.

Checkout Experience

Many customers express frustration with long wait times at checkout and insufficient staff during busy periods.

Pricing Issues

While some customers find good deals, others report discrepancies between shelf prices and register prices, leading to dissatisfaction.
  • VS
    valerie sanders
    Nov 11, 2025
    5.0
    Big DSW
  • LS
    Leslie Stewart
    Oct 28, 2025
    4.0
    It was my first DSW store. I like sneakers shoes. But don't have my size that much in store. Nice clean and friendly people. Thank you
  • LL
    Lucky Libra
    Oct 15, 2025
    1.0
    Would love to find a way to get in touch with corporate about terrible service at this store. I would never do online order again. They will cancel your order and do t go even look at the shelf to see if it's in stock. The website says you have it and you cancel. Make it make sense. If I didn't go to the store to check myself, I wouldn't have gotten the shoe size I NEEDED!!!!!
  • EC
    Erica Caesar
    Oct 15, 2025
    5.0
    So many high-quality options available at great prices.
  • EZ
    Etel Zelaya
    Oct 12, 2025
    5.0
    Me gusta. La atención

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Bethesda?

DSW offers over 25,000 pairs of designer shoes for men, women, and kids, including brands like Nike, Cole Haan, Sperry, and more. They also carry handbags, accessories, and kids' shoes.

What are the operating hours of DSW Designer Shoe Warehouse in Bethesda?

DSW is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.