Business Details
https://www.lego.com/en-us/stores/store?store=westfield-montgomery?utm_source=ExtNet&utm_medium=Yext
About
Toy StoreToysLEGO Company Limited
The LEGO® Store Westfield Montgomery in Bethesda, MD brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
The LEGO® Store Westfield Montgomery
7101 Democracy Boulevard, Bethesda, MD
20817, United States
Hours
Reviews
4.6
122 reviews
5 stars
96
4 stars
16
3 stars
2
2 stars
3
1 star
5
- CCChillyJan 4, 20261.0I spoke to a person named Ryan on the phone and he was incredibly rude and got aggressive with me over a misunderstanding, whoever he is needs to be reevaluated as an employee 💀
- ICIsaaq ChouiliDec 12, 20255.0Liam and Hednita go above and beyond here. Immediately upon answering the store, I was greeted very politely and paid strong attention to before making my purchase. 12/10. Amazing example of retail and customer service.
- ADAdriana D'AnnaNov 15, 20251.0I usually refrain from writing bad reviews but my experience at this location yesterday was beyond awful. Was profiled the whole time with multiple associates following us around, asking to put our stuff on the front counter while we were still looking around, would rush to the front when we would go look at the display cases up front. I felt extremely uncomfortable and it was my birthday to top it all off.
- JHJenna HillOct 17, 20255.0Love this location - the staff is super friendly, especially Noelle! They are knowledgeable, helpful, and always go above and beyond to give great customer service!
- AGArijit GhoshOct 16, 20255.0Went here two times in two months and loved interacting with the staff - Hednita, Liam, and Areta. Both times we got freebies (Lego was running promos), the Halloween set and Northern lights diorama. Keep up the good work folks!
Frequently Asked Questions About The LEGO® Store Westfield Montgomery
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I join the LEGO VIP Program at The LEGO® Store Westfield Montgomery?
You can become a LEGO VIP member by visiting our store and asking a Brick Specialist to sign you up. You'll receive emails to complete your registration and access your digital VIP card.
What options are available for redeeming LEGO VIP Points?
Earned VIP Points can be redeemed through your VIP account on LEGO.com, where you can get vouchers for online or in-store shopping.
Does the LEGO® Store price match other retailers?
We do not offer price matching as our store and the LEGO Shop may run different promotions and discounts. We aim for fair and consistent pricing.
What should I do if my LEGO set is missing or has a lost piece?
You can check our Pick-A-Brick wall in-store for missing pieces or request a free replacement via LEGO.com under 'Help' and 'Replacement Parts'.
Is there a cost to visit The LEGO® Store Westfield Montgomery?
No, entry to all our LEGO Stores, including this one, is free.
Can I purchase individual LEGO bricks at this store?
Yes, visit our Pick-a-Brick wall which features a variety of pieces that change regularly for your creative projects.
What are the store hours of The LEGO® Store Westfield Montgomery?
We are open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Are there notable places near The LEGO® Store Westfield Montgomery I can visit?
Nearby, you can explore Norman's Hallmark Shop for gifts and cards, enjoy a meal at Shake Shack Westfield Montgomery Mall or Frank Pepe Pizzeria Napoletana, and check out Bath & Body Works for beauty products.
How can nearby dining options complement my visit to the LEGO Store?
After shopping, you might want to dine at The Cheesecake Factory or grab a quick treat at Cinnabon nearby, making for a fun family outing in Westfield Montgomery.
Are there other retail stores close to The LEGO® Store Westfield Montgomery for a full shopping experience?
Yes, you can also visit clothing stores like Old Navy, Lilly Pulitzer, and shoe stores such as Foot Locker and Champs Sports, all within the same shopping area.