J.Crew Factory

Reviews

• NR

  Nancy Rosso

  Mar 23, 2026
  5.0
  Wow! After going to 4 stores* for my athletic build tall daughter, we stopped into JCrew in Bel Air for a last resort check. This is a newer store I’ve never visited before. We received a warm welcome from Rita. She shared the sale details 60% off and the search began. We finally found the stylish preteen options there that are high quality (will last well beyond when she outgrows them) denim shorts. The length was appropriate for a young soon to be teen. We didn’t realize it was near closing yet Vanessa and Rita provided excellent support and service until we were done trying on everything. They helped replace sizes quickly. We found beautiful options perfect for my daughter to use as a capsule wardrobe this spring and summer! Cute Tees, beautiful shorts, long sleeve light weight sweater to get us to the warmer months. The jeans were fantastic too but we came in for warmer weather wear. It’s worth the price! Service was first class. So refreshing to find a store that will become our destination for my daughter’s needs. My kids are active and hard on clothes and I’m confident these will last beautifully all season! * Target**, Old Navy, TjMax and Marshall’s had cheaply made ill fitting disposable options, think SHEIN. ** To be fair the Universal Thread brand at Target is our other go to option but some of those styles are designed for an older teen (17+ yr old or a more developed 16 yr old.)
• KH

  Kristin Hubbard

  Oct 14, 2025
  4.0
  I'm so happy to have a local store! I wish they carried petite sizes in this store.
• TA

  tiffany almanza

  May 16, 2025
  5.0
  Great selection, great service

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