Business Details
About
Thrift StoreDiscount Store
Location
Goodwill Retail Store and Donation Center
711 A Baltimore Pike, Bel Air, MD
21014, United States
Hours
Reviews
3.7
348 reviews
5 stars
142
4 stars
81
3 stars
56
2 stars
22
1 star
47
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers found the prices to be excessively high for used items, often comparable to new retail prices.
Staff Behavior
Customer experiences with staff varied, with some reporting rudeness and lack of assistance, while others praised helpfulness.
Store Condition
The store was frequently described as unclean and disorganized, with empty shelves and a lack of quality items.
Donation Experience
Several customers expressed frustration with the donation process, citing poor handling of items and limited hours.
Product Selection
While some customers found good items, many noted a lack of variety and quality in the merchandise available.
- LKLaurie KreiderSep 27, 20253.0Moderately high prices at this Goodwill store. Still no fitting room availability.
- ASAvid ShopperSep 2, 20251.0You have stuff donated to you and you are charging the same price as what's on Amazon for a dog ramp. Come on now times are hard for people and you're supposed to be a thrift store. So ridiculous that a piece of glassware is marked for $7 and it's not even a vintage piece. I really don't know why I waste my time coming here.
- MWmaureen wAug 17, 20255.0I bought my first pair of Converse there for 9.98$ I thought that was a great deal. Like brand new.
- LSLacie SmithJul 13, 20251.0The store was good but the lady who had a wrist brace on was very rude to me. She kept giving me dirty looks and attitude, when I was counting my cash out (i only bought 10 dollars worth) she kept rushing me. I shook my head no (left to right) when she asked me a question and she said in a strong tone, i dont speak that. And proceeded to get more aggressive. I understand respect your elders but respect works both ways. If youre nice to me, im nice back. If you hire these type of people than they should work at the dmv.
- AJA JSJul 3, 20251.0Went there yesterday and I had a lot of books and one of persons inline started shouting at me to get out of my truck and help unload. I really thought that person was going to get physical with me. I have back issues and can’t lift heavy items. The workers didn’t intervene on my behalf. Totally a bad experience. I will not be donating there again.
Frequently Asked Questions About Goodwill Retail Store and Donation Center
What are the store hours for Goodwill Retail Store and Donation Center in Bel Air?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is the Goodwill Retail Store and Donation Center located?
It is located at 711 A Baltimore Pike, Bel Air, MD 21014, USA.
How can I contact the Goodwill Retail Store and Donation Center?
You can reach them by phone at +1 410-879-8001.
What types of stores and services are offered at Goodwill Retail Store and Donation Center?
It operates as a thrift store and discount store, providing affordable secondhand goods and donation services.
Does Goodwill Retail Store and Donation Center have a website I can visit?
Yes, their website is https://www.goodwillches.org/ where you can find more information about their services.
Are there any nearby clothing stores if I want to explore more shopping options?
Yes, nearby clothing stores include J.Crew Factory and New York & Company, both offering designer and women's clothing respectively that you might want to visit.
What dining options are available near Goodwill Retail Store and Donation Center?
Nearby restaurants include Jimmy John's, a sandwich shop, and QDOBA Mexican Eats for Mexican cuisine, convenient for grabbing a meal before or after your visit.
Are there any automotive services near the Goodwill Retail Store and Donation Center?
Yes, several automotive related businesses are nearby, such as O'Reilly Auto Parts, Bob Bell Chevrolet Service Center, and BMW of Bel Air for parts, repairs, and vehicle purchases.
Can I donate items at the Goodwill Retail Store and Donation Center?
Yes, the location serves as a donation center where you can contribute items to support community programs.
What timezone does the Goodwill Retail Store and Donation Center operate in?
The store operates in the America/New_York timezone.