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JCPenney

4.1
(919 reviews)

Business Details

7777 Eastpoint Mall, Baltimore, MD
21224, United States
(410) 288-5800

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Baltimore, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
7777 Eastpoint Mall, Baltimore, MD
21224, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.1
919 reviews
5 stars
490
4 stars
220
3 stars
104
2 stars
47
1 star
58
  • DS
    Derviş ÜSKÜDAR
    Feb 5, 2026
    3.0
    I was late and the store was closed yesterday. I went there today earlier then yesterday and found what I was looking for. Happy shopping.
  • DH
    Dina Henry
    Jan 1, 2026
    5.0
    Im always greeted @ the door whether busy or slow. Very friendly and helpful staff a little short on bags though
  • NC
    Nicholas Coleman
    Dec 6, 2025
    1.0
    JUST WANT TO SHARE MY EXPERIENCE, I came in 12/6/24 at approximately 3:30pm . I came to exchange an online order that came in too small for me. After finding the items I wanted to exchange for. I was directed to the employee Hailee which was working upstairs. I told her that I didn’t have my card and that I will get a gift card instead. Which she promised to do since I had the receipt and purchase items. She hurried and grabs the returned item and scans it and says “ Sorry I Forgot To Put It On The Money On The Gift Card I’ve Sent It The Card On File“ then proceeds to sarcastically says what my total would be. As soon as I came there I noticed she looked at me and automatically seemed disgruntled. I don’t know if it were my looks or the fact that I’m an African American male. But she acted as I was a thief. So it’s seems like she did this on purpose because of her opinion about me. I’m in disbelief that JCPenney has an employee there working in such prejudice ways. I will be moving a step forward in this complaint as this was unacceptable behavior and painful for my handicapped mother that had to get out the vehicle and come all the way upstairs to ensure everything was done correctly. As this left me with such feeling with JCPenny, It also left my Mother with such sad feeling as she just wanted to ensure Christmas spirit with a gift.
  • RG
    Robin Gee
    Nov 23, 2025
    1.0
    Horrible pajama pants looks worn
  • HD
    Harry Mike Dodge
    Jan 2, 2020
    2.0
    Over priced - no help on the floor - limited selection. No wonder they are going out of business. Used to be one of my main go to places.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Baltimore offer?

JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney in Baltimore?

JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday 10:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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