Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Baltimore, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,577 reviews
5 stars
775
4 stars
450
3 stars
193
2 stars
66
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or unresponsive employees.
Checkout Experience
Long wait times at checkout with insufficient cashiers, leading to customer frustration.
Store Cleanliness
Concerns about cleanliness, particularly in bathrooms, with reports of unsanitary conditions.
Product Quality
Customers noted a decline in product quality and value for money, with some items perceived as overpriced.
Sales and Promotions
Positive feedback on sales and promotions, with many customers appreciating the discounts available.
- DPDuawna PurvianceNov 15, 20255.0Went for pictures with my wife..We had an appointment for 5pm we waited 1hr to be seen but our overall experience with the photographer Shay and Payton made it worth the wait. Shay provided excellent photos and great customer service..Go see her for wonderful photos.
- TOTOSIN ODUNAYONov 8, 20255.0I got my nice high-rise pants today at JCPENNEY store,great price and easy to find. I walked around the store,got Skechers and other stuff. I was so impressed with the cashier, she helped an elderly woman with her walker and attended with us quickly and smoothly. It was a great experience. Well organized and welcoming atmosphere.
- HGHelen GermanakosOct 5, 20255.0Excelllent
- TWTinia WAug 29, 20251.0This score is for the bathrooms....which were disgusting. The mall had just opened and yet the stalls/toilets were filthy. The handicap stall didn't even have a seat on it!!! The store is clean, the tables all folded. I can just not find anything worth the prices they ask for but plenty of people enjoy shopping there I'm sure.
- KWKatherene WedicAug 25, 20251.0what happened to penny's? inferior quality products. new shirt, fabric split - not a seam, the fabric itself. and for as for other stores that carry the same things, the other stores prices are less, and without the ridiculous coupon scheme.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Baltimore offer?
The Baltimore JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home decor, beauty products, and more, including exclusive brands like St. John s Bay and Liz Claiborne.
What are the operating hours for JCPenney in Baltimore?
JCPenney in Baltimore is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Baltimore offer curbside pickup and free shipping?
Yes, JCPenney provides both free shipping and curbside pickup options for customers.
Which payment methods are accepted at JCPenney in Baltimore?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Is the Baltimore JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Where is the Baltimore JCPenney located and what shopping center is it part of?
It is located at 8200 Perry Hall Blvd inside White Marsh Mall in Baltimore, MD 21236.
Are there any nearby places to visit at White Marsh Mall that complement a shopping trip to JCPenney?
Yes, nearby you can visit LensCrafters for eyewear needs, Regina Salon for beauty services, and Build-A-Bear Workshop, which is great for gifts and toys.
What dining options are available near JCPenney in White Marsh Mall?
Nearby dining includes Friendly's for American cuisine, Buffalo Wild Wings for casual dining and sports bar atmosphere, and Kono To Go which offers pizza.
Where can I find shoe stores near JCPenney in Baltimore?
Nearby shoe stores include Hibbett Sports, SHOE DEPT., Aldo, and Easy Spirit, all located within close proximity to JCPenney.
Are there other stores at White Marsh Mall where I could find gifts near JCPenney?
Yes, you can find gift shops like The Perfect Gift, Classic Gifts, Things Remembered, and Go! Calendars, Toys & Games near JCPenney.