Brand Certified
JCPenney
4.1(918 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
7777 Eastpoint Mall, Baltimore, MD
21224, United States
Certified by JCPenney • Feb 22, 2026
(410) 288-5800
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/md/baltimore/clothing-stores-baltimore-md-982.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Baltimore, MD location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.1
918 reviews
5 stars
489
4 stars
220
3 stars
104
2 stars
47
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported rude or unprofessional behavior.
Store Condition
Customers noted cleanliness and organization in some areas, but also mentioned low stock and disorganization in others.
Pricing
Prices were described as high by some, while others appreciated the sales and discounts available.
Product Selection
Feedback indicated a decline in product selection and quality, with some customers feeling disappointed by the offerings.
- DSDerviş ÜSKÜDARFeb 5, 20263.0I was late and the store was closed yesterday. I went there today earlier then yesterday and found what I was looking for. Happy shopping.
- DHDina HenryJan 1, 20265.0Im always greeted @ the door whether busy or slow. Very friendly and helpful staff a little short on bags though
- NCNicholas ColemanDec 6, 20251.0JUST WANT TO SHARE MY EXPERIENCE, I came in 12/6/24 at approximately 3:30pm . I came to exchange an online order that came in too small for me. After finding the items I wanted to exchange for. I was directed to the employee Hailee which was working upstairs. I told her that I didn’t have my card and that I will get a gift card instead. Which she promised to do since I had the receipt and purchase items. She hurried and grabs the returned item and scans it and says “ Sorry I Forgot To Put It On The Money On The Gift Card I’ve Sent It The Card On File“ then proceeds to sarcastically says what my total would be. As soon as I came there I noticed she looked at me and automatically seemed disgruntled. I don’t know if it were my looks or the fact that I’m an African American male. But she acted as I was a thief. So it’s seems like she did this on purpose because of her opinion about me. I’m in disbelief that JCPenney has an employee there working in such prejudice ways. I will be moving a step forward in this complaint as this was unacceptable behavior and painful for my handicapped mother that had to get out the vehicle and come all the way upstairs to ensure everything was done correctly. As this left me with such feeling with JCPenny, It also left my Mother with such sad feeling as she just wanted to ensure Christmas spirit with a gift.
- RGRobin GeeNov 23, 20251.0Horrible pajama pants looks worn
- CCCarolina ContrerasOct 14, 20255.0Se encuentra de todo
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Baltimore offer?
JCPenney offers a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney in Baltimore?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday 10:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Baltimore offer curbside pickup or online shopping options?
Yes, JCPenney in Baltimore provides free shipping and curbside pickup, and customers can shop through their website or the JCPenney App.
Which payment methods are accepted at JCPenney Baltimore?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is JCPenney Baltimore accessible for people with disabilities?
Yes, the store has wheelchair accessible entrances and public restrooms available.
Can I find beauty products within JCPenney Baltimore?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals inside the store, including a Sephora location inside JCPenney.
Are there other clothing or shoe stores near JCPenney Baltimore?
Yes, nearby clothing and shoe stores include Rainbow Shops, Foot Locker, Burlington, MANDALA, and BAG$ 2 Richess, offering a variety of styles and options.
What dining options are available near JCPenney Baltimore?
Nearby dining options include Applebee's Grill + Bar, Crafty Crab Seafood, and Brass Hen for American, seafood, and casual dining experiences.
Where can I find postal services near JCPenney Baltimore?
The United States Postal Service is located close to JCPenney, offering convenient mailing and shipping services.
Are there any beauty salons or hair supply stores near JCPenney Baltimore?
Yes, Beauty Plus and One World Barbershop and Salon are nearby for beauty supplies and salon services.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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