Business Details
About
Thrift StoreDiscount StoreGoodwill Industries of Chesapeake
Location
Goodwill Outlet and Donation Center
6255 B Kenwood Avenue, Baltimore, MD
21237, United States
Hours
Reviews
2.8
150 reviews
5 stars
43
4 stars
12
3 stars
22
2 stars
13
1 star
60
What are people saying?
AI-generated from recent customer reviews
Inventory Issues
Customers frequently reported a lack of merchandise, with many bins being nearly empty and items appearing to be of low quality.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative shopping experience.
Store Condition
The store was described as dirty and disorganized, with complaints about the difficulty of navigating the bins and overall cleanliness.
Pricing Concerns
Many customers expressed dissatisfaction with pricing practices, noting that items were often overpriced compared to other thrift stores.
- IIItsbigmatt876 days ago1.0Worse freaking outlet ever. Dont switch bins out, no.plush and rude employees...
- YSYanberlin SanchezJan 3, 20261.0Nunca encuentras nada bueno solo hay pura basura no es un outlet es solo ropa vieja y fea pienso que tiran lo peor !!porque hay mucha gente agarrando pero estado aquí tres veses y nada nada de marcas ni nada bueno
- HCHarley CharestNov 6, 20251.0This store was awful. Came from a good distance away and the store was not what it pictured. It’s entirely bins with no racks or shelves at all and the bins were pretty empty.
- AHAudrey HudgensSep 20, 20251.0rude employees that have a bad attitude and snap at all the customers for just existing. the lady at the register was especially mean for no reason.
- TRT RobinsonAug 15, 20251.0If I could give negative stars, I would. Really disappointed with the lack of inventory given what I've seen at the retail stores. The bins were not full. Clothes and items looked like donation rejects. Don't waste your time or gas.
Frequently Asked Questions About Goodwill Outlet and Donation Center
What are the operating hours of Goodwill Outlet and Donation Center?
Goodwill Outlet and Donation Center is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
Where is Goodwill Outlet and Donation Center located?
It is located at 6255 B Kenwood Avenue, Baltimore, MD 21237, USA.
What type of store is Goodwill Outlet and Donation Center?
It is a thrift store and discount store operating under Goodwill Industries of Chesapeake.
How can I contact Goodwill Outlet and Donation Center?
You can reach them by phone at +1 443-868-0304.
Does Goodwill Outlet and Donation Center have an online presence?
Yes, you can visit their website at https://www.goodwillches.org/ and their Facebook page at GoodwillChesapeakeBaltimoreKenwood.
Are there any nearby home improvement stores I can visit after shopping at Goodwill?
Yes, Hunters Home Center is nearby and offers home improvement and home goods products you might find useful.
Can I combine a visit to Goodwill with a meal at a nearby restaurant?
Absolutely! Nearby dining options include China One for Chinese cuisine, Duck's Nest Seafood for seafood, and Swallow Hibachi Grill & Sushi for Japanese food.
Are there family-friendly services near Goodwill Outlet and Donation Center?
Yes, there are preschools such as Gods little angels academy and God's Little Angels Learning nearby, suitable if you need childcare or educational services.
Where can I find a library near Goodwill Outlet and Donation Center?
The Rosedale Branch of the Baltimore County Public Library and several nearby libraries like Storyville at Rosedale are available for community and educational resources.
Is there a place to get beauty and spa services near Goodwill?
Yes, Kenwood Nails and Divine Beauty Salon are nearby beauty salons and spas where you can enjoy beauty treatments.