Certified by Goodwill Retail Store and Donation Center • Mar 01, 2026
Reviews
3.5
338 reviews
5 stars
115
4 stars
80
3 stars
53
2 stars
29
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of dismissive behavior from management.
Pricing
Numerous reviews highlighted high prices for second-hand items, with some customers feeling that prices were laughable given the condition of the items.
Store Organization
The store was frequently described as disorganized and messy, with clothing not sorted by size and items scattered throughout.
Cleanliness
Several customers noted that the store was dirty and poorly maintained, with complaints about trash around the property.
Dressing Rooms
Customers expressed frustration over the closure of dressing rooms, which has been a long-standing issue since COVID.
NN
Nevets
Jan 7, 2026
1.0
Buyer beware if something is broken when you buy it even sealed in packaging you can not return or exchange it. I’m only out $5 but they lost out on a customer who regularly spends $50-100 per visit.
RS
Rita Surber
Sep 7, 2022
4.0
I love Goodwill. I always find something to buy. Too bad the can't empty the large bins onto the empty shelves. They might sell more.
BS
Breanna Spinn
Jun 24, 2018
3.0
Smaller than the goodwills I'm used to. Not the best selection, mostly old clothes and dishes. Some good books.
Frequently Asked Questions About Goodwill Retail Store and Donation Center
What are the operating hours of the Goodwill Retail Store and Donation Center in Annapolis?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Goodwill Retail Store and Donation Center located?
It is located at 1605 West Street, Annapolis, MD 21401, USA.
What types of stores and services does this Goodwill location offer?
The location operates as a thrift store and discount store under Goodwill Industries of Chesapeake, providing retail shopping and donation services.
How can I contact the Goodwill Retail Store and Donation Center in Annapolis?
You can reach them by phone at +1 410-269-1302.
Does the Goodwill Retail Store and Donation Center have an online presence?
Yes, their website is http://www.goodwillches.org/ and they have a Facebook page at facebook.com/GoodwillChesapeakeAnnapolis.
Are there other Goodwill-related locations near this store in Annapolis?
Yes, Goodwill Industries of the Chesapeake, Inc., an antique store, is nearby for additional services.
What dental services are available near the Goodwill Retail Store and Donation Center?
Nearby dental offices include Neil W Vanik, DDS PA and Dr. John Vanik, both offering general and cosmetic dental services.
What IT and computer services can I find near the Goodwill store?
Annapolis GEEKS and ICSI are nearby, providing IT service, computer repair, and hardware sales.
Are there any automotive dealerships or repair centers near the Goodwill location in Annapolis?
Yes, nearby options include Jeep, Criswell Acura, Criswell Audi, Adams Chrysler Dodge Jeep Ram, and Chesapeake Import Services for sales and repairs.
Where can I find wellness and massage therapy services close to the Goodwill Retail Store?
There are several nearby options such as Amanda Wellness Massage Therapy, Galaxy Massage, Annapolis Wellness Alliance, The Art of Massage, Massage Rx, and Healing Hands Massage Therapy.
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Certified March 01, 2026Yext Knowledge Graph
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