The Joint Cannabis Shop - Garden City

Reviews

• KK

  Kaira

  4 days ago
  1.0
  All of the negative reviews are accurate. DO NOT SHOP HERE! This is the Walmart of weed. Terrible products, rude uneducated employees, and the management is the worst part. DO NOT SUPPORT! There are so many better weed stores in this city don’t waste your time with this one. (Ps 420 giggles on mcphillips is a great option)
• EE

  Elliot

  Jan 3, 2026
  1.0
  Staff can't even get off their phone calls when helping customers. There are a few at this location who know their stuff but most of them have no idea what they're doing.
• RR

  Rob

  Dec 28, 2025
  1.0
  I don't get it!! The joint has a solid layout, and tend to have a good selection. But, unfortunately that's where it ends!! The customer service here is absolutely terrible. I'm surprised they've been able to grow so fast. And with a 3 star rating, i dont think im the only one to experience this. Every time I go there the staff has the worst attitude I have ever dealt with (to be fair there are a couple good people). Also, they say keep your receipt in case you have a problem. I had a vape not work so I tried to return it. I was met with the usual terrible attitude. I was told I should have called them to let them know it didn't work, and because I had it a couple days they would not return it. I bought two cartridges at the same time, so it took a few days (3) to get to the second one. Im not sure what store other than the joint requires you to call immediatly when you have a defetive product. None that I know of. Luckily, after a buch of time, and wasted product tyring to fix it i got it to work, so not a total loss. I have probably spent well over a 1000 dollars at this place, so to be met with such an attitude is bewildering. There is a pot store on every corner. You would think they would try and get more customers, not get rid of them. Never mind that the web site is just as bad as the employees attitudes. The web site is never right, they don't seem to have the inventory posted on the site. And do not get them to go to the back to look for stuff. They will dissappear for an oddly long time, and never have they found the product in the back. So in short, I would find a different place to shop. I know i have. You might not have had a problem yet, but you will!! And when you do they will not do anything to help. Very, very poorly run place!!!
• SW

  Solo Wanderer

  Dec 18, 2025
  1.0
  I can only see the marijuana inside but no customer service and any other etiquettes. Been a regular customer, bud-tenders have to be a little more respectful and knowledgeable. Most of them have no clue what THC, CBD and Terps are and how they works. Kindly hire the staff who actually knows what they are selling.
• CC

  Chip

  Dec 14, 2025
  1.0
  This Place is turning into the Tim Hortons of pot shops, same hiring practices, unfriendly, unknowlegable, and uncaring. It's to bad, I will be going else where in future.

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