Business Details
About
Outlet StoreFurniture StoreHome Goods StoreMattress StoreAppliance StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture Store
Experience unparalleled savings and style at The Brick Outlet. Immerse yourself in an assortment of one-of-a-kind treasures, exclusive items, and discounted finds, including furniture, mattresses, appliances, and electronics. With discounts of up to 60% on top brands, creating your dream home is within reach. Explore The Brick Outlet across multiple locations, and reimagine your living spaces affordably.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,553 reviews
5 stars
1,318
4 stars
83
3 stars
35
2 stars
24
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional service provided by staff members, particularly Rosalie and Hamed, highlighting their knowledge, patience, and professionalism.
Delivery Experience
The delivery service received positive feedback for being quick, efficient, and respectful, with many customers noting that their items arrived in perfect condition.
Product Quality
While many customers were satisfied with their purchases, there were some complaints regarding the quality of certain items and issues with warranty claims.
Sales Approach
Most reviews appreciated the non-pushy sales approach, allowing customers to browse comfortably and make informed decisions.
- MEMelissa EastlyJan 1, 20262.0We purchased 2 dressers from here recently. We were given what we were verbally told were our set in stone delivery dates but they were then delivered 8 days later than that date. Both of the items also were delivered with a good amount of cosmetic damage on them. In full disclosure we have received compensation for the damages, however I am writing this review as a warning to others considering purchasing from The Brick in general. Do your due diligence and be persistent when dealing with customer service.
- JTJoshua ThompsonDec 31, 20255.0Rosalie Borja gave my spouse and I a fair price on a sofa and love seat with excellent service. Thanks Rosalie. See you the next time we are on the market for furniture.
- PLPablo LopezDec 30, 20255.0Fast service apps works pretty well delivery people polite and friendly well identified by themself using uniform clean delivery tanks
- EBEmilie BaldazoDec 29, 20255.0Rosalie Borja showed exemplary customer service! She is knowledgeable in her craft and guided us to choose what is best option that will fit in our needs and budget! Her bubbly interactions make me feel comfortable ! She took her time to helped us! Above & beyond service that all customers deserve! To all future customers i would recommend Rosalie 👌!
- WSWayne SherkDec 15, 20255.0Highly recommend Rosalie Borja at the Brick Outlet on St. James Street. This is now the second time we’ve purchased from the Brick Outlet with Rosalie, and once again she made buying furniture a great experience. She has exceptional knowledge of all the products sold there, and her friendly, helpful approach made everything easy and enjoyable. Outstanding customer service! Thanks Rosalie 🙏
Frequently Asked Questions About The Brick Outlet
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Outlet's return policy?
The return policy varies based on the item purchased. Please check the Satisfaction Guarantee page on our website for detailed information.
Does The Brick Outlet offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, The Brick will refund the difference, subject to some conditions.
Can I cancel my order and get a refund at The Brick Outlet?
Yes, orders can be cancelled and refunded at any Brick location prior to product delivery or pick up. Refunds are made to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to a product purchased from The Brick Outlet?
Extended warranties can be added during the purchase process either in store or online, or up to 30 days after receiving your product by visiting a Brick store.
What pickup and delivery services does The Brick Outlet provide?
The Brick Outlet offers curbside pickup, delivery, and no-contact delivery services to most areas. Some areas are served by third-party couriers or Canada Post for shipping.
Where is The Brick Outlet located, and what are its store hours?
The Brick Outlet is located at 1250 Saint James St, Winnipeg, MB R3H 0L1, Canada. Store hours are typically 10:00 to 19:00 on weekdays, extended until 21:00 on Thursday and Friday, 10:00 to 19:00 on Saturday, and 11:00 to 18:00 on Sunday.
Which popular brands can I find at The Brick Outlet?
The Brick Outlet carries top brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and many more for furniture, appliances, and electronics.
Can you tell me about nearby landmarks or places of interest around The Brick Outlet?
Nearby places include The Brick, Flying Squirrel Winnipeg playground and gym, United Furniture Warehouse wholesale store, and The Chamois Full Service Car Wash, among others.
How can nearby places help customers when visiting The Brick Outlet?
Visitors can combine their shopping trip with activities at Flying Squirrel Winnipeg for recreation or stop by nearby eateries like Max’s Restaurant or Tim Hortons. Additionally, nearby car wash and detailing services such as The Chamois can be convenient before or after shopping.
Are there other furniture or home goods stores near The Brick Outlet?
Yes, nearby stores include The Brick for furniture and appliances, Urban Classic Furniture and Home Decor, and United Furniture Warehouse, offering customers multiple options for home furnishings.