Sunglass Hut, Winnipeg's premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.
If you are going in to just buy glasses at the Polo Park store, you may be ok, but if you need any assistance, you may be out of luck.
Awful customer service. I ordered new lenses for my Oakley’s, was told 3 days, I showed up 7 days later, no lenses, I said I was told 3 days and was rudely told by the woman behind the register that “lenses take 12-15 days”. No apology, and the way she spoke to me made it seem like I was wrong for saying 3 days and that I had made a mistake - I didn’t just make that number up!
I show up 26 days after order, was told the lenses were never ordered because they are out of stock, and they do not have others in the store they can sell me. Again, no apology. The clerk (Bahara) then had the gall to ask me to keep checking back in case they are in stock again. Did not suggest that they could call me when they were in stock again to which I promptly said “no, don’t bother” and she just said “ok”.
I hope management actually reads these to see the lack of help the staff provide.
SS
Sean
Aug 26, 2025
1.0
Staff is suuuuper pushy one guy basically followed me around for the entire 10 minutes I spent trying on a few frames and I immediately knew it was time to go somewhere else. I'm sure not everyone is like this but whoever was working on Saturday Aug 23 around 6:25pm needs to relax and let people shop. I said more than 4 times I'm just browsing I'll let you know when I need help but it didn't stop him from stalking us down.
NN
never9existed
Jun 14, 2025
5.0
Thanks to consultant Nik for help in choosing sunglasses, helped to choose glasses that suit me very well. A professional in his field! I recommend this store
DL
Dominic Lachance
Jun 14, 2025
5.0
Great service best place to go to get Father’s Day gifts for Dad !!!!
GG
Gravy
Jun 10, 2025
5.0
Excellent selection and friendly staff, the buy one get one half off is amazing deal. If you go ask for Vedika! She was able to help me with everything I needed today
What types of sunglasses brands can I find at Sunglass Hut in Winnipeg?
We offer a wide range of top brands including Ray-Ban, Oakley, Burberry, Gucci, Prada, Tom Ford, and more to suit every style and occasion.
Where is Sunglass Hut located in Winnipeg?
Our store is located at 1485 Portage Ave, Spc Z029, Polo Park, Winnipeg, MB R3G 0W4, Canada.
What are the operating hours for Sunglass Hut at Polo Park?
We are open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at Sunglass Hut Winnipeg?
We accept American Express, Cash, Discover, Mastercard, and Visa for your convenience.
Does Sunglass Hut offer services like returns and repairs?
Yes, we provide services including returns, replacements and exchanges, sunglass care, lens and frame technology, and gift cards.
Is there a telephone number to contact the Sunglass Hut store in Winnipeg?
Yes, you can reach us by phone at +1 204-772-7662.
What are some nearby places where I can grab a coffee before or after visiting Sunglass Hut?
You can visit nearby coffee spots such as Second Cup, Teavana, DAVIDsTEA, and Starbucks Canada which are all close to the store.
Are there any nearby stores for additional fashion accessories around Sunglass Hut?
Yes, nearby fashion accessory stores include Bentley, Swarovski, Hot Topic, and Icing, all located within the Polo Park shopping area.
Where can I find optical care services near Sunglass Hut?
Lotus Vision Care, an optometrist, is located nearby, as well as the Polo Park Hearing Centre for related health and medical needs.
Can I combine a shopping trip to Sunglass Hut with visits to other retail and entertainment shops in the area?
Absolutely! Sunglass Hut is located in Polo Park Shopping Centre, close to retailers like Zellers and GameStop, and food options such as Rocky Mtn Chocolate and Kernels for a full shopping and leisure experience.