Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Store Organization
Customers frequently mentioned the store being messy and disorganized, making it difficult to find items.
Product Selection
The store offers a wide variety of shoes, but many customers noted issues with sizes and availability.
Pricing Issues
Several reviews pointed out discrepancies between in-store and online prices, as well as complaints about high prices and additional charges for bags.
Positive Staff Experiences
Despite negative feedback, some customers praised individual staff members for their helpfulness and product knowledge.
RR
Russell (Russ)
Nov 23, 2025
1.0
I visited the DSW store recently and unfortunately had a disappointing experience. The staff member name Nadia , I interacted with was noticeably rude and had an unprofessional demeanour. Instead of offering help, they seemed impatient and uninterested, simply because the store was closing soon. As a customer, I understand closing times, but basic courtesy and assistance should still be provided. This interaction left a very negative impression, and I hope management addresses this so future customers feel welcomed and respected.
SS
Sam S
Nov 23, 2025
1.0
The worst store to shop ever! 25 mins and counting just to pay for the articles! Two cashiers at the counter and now both are missing! Pathetic management!
RP
R P
Nov 19, 2025
4.0
Weird experience. A lot of the prices were better online then in store. When I asked, they said they'd Scan as the online price.....why wouldn't the instore price reflect that? Anyways check online too!
SB
Sandeep Bhalla
Nov 13, 2025
1.0
Absolute rubbish. Try same-day online order but please ensure you give them a dictionary to understand what “same day pickup” means.
NP
Natalie Pauls
Nov 12, 2025
5.0
A wide selection of shoes for everyone—men, women, and kids.”
Can I shop in-store at DSW Designer Shoe Warehouse?
Yes, in-store shopping is available at DSW Designer Shoe Warehouse.
Is there a delivery service available at DSW Designer Shoe Warehouse?
Yes, delivery service is available for customers at DSW Designer Shoe Warehouse.
What is the main phone number to contact DSW Designer Shoe Warehouse in Winnipeg?
You can contact the store at +1 204-815-5254.
Where can I find more information or shop online for DSW Designer Shoe Warehouse?
Visit their website at https://stores.dsw.ca/mb/winnipeg/555-sterling-lyon-parkway or check out their Facebook page for updates.
What nearby stores can I visit along with DSW Designer Shoe Warehouse at the Winnipeg Outlet Collection?
Nearby stores include Lids (hat and fashion accessories), Kate Spade Outlet (women's clothing and accessories), and Under Armour Factory House (mens clothing and shoes).
Are there any nearby dining options close to DSW Designer Shoe Warehouse?
Yes, Kim Chi - Korean Delight offers Asian fusion cuisine nearby, and Pronto Pizzeria is a pizza restaurant in the area.
What coffee or snack options are available near DSW Designer Shoe Warehouse?
Customers can visit Starbucks Canada or Baskin-Robbins for coffee, ice cream, and snacks near the store.