Bass Pro Shops

4.4
3520 reviews

About

Sporting Goods StoreFishing StoreCamping StoreGun ShopKayak StoreClothing Store
Bass Pro Shops Winnipeg is located at the intersection of Sterling Lyon Parkway and Kenaston Boulevard. The 70,000-square-foot store features a conservation mountain, archery range, world-class Gun Library, and hundreds of wild game trophies.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Bass Pro Shops
580 Sterling Lyon Parkway, Winnipeg, MB
R3P 1E9, Canada

Hours

Reviews

4.4
3,520 reviews
5 stars
2,235
4 stars
830
3 stars
218
2 stars
68
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and knowledgeable staff, there were numerous complaints about poor service, particularly at the gun counter, with reports of rudeness and lack of assistance.

Product Selection

Customers appreciated the wide variety of outdoor gear available, noting the extensive selection for hunting, fishing, and camping, although some mentioned issues with stock availability.

Pricing

Feedback indicated that while some customers found great deals, others felt prices were high compared to competitors, leading to mixed opinions on value.

Store Experience

The store was frequently described as clean and well-organized, contributing to a positive shopping atmosphere, though some customers reported long wait times and inefficiencies.

Staff Knowledge

Several reviews highlighted the expertise of specific staff members, particularly in the firearms and fishing departments, enhancing the shopping experience for many customers.
  • KM
    Kyle Mussell
    3 days ago
    2.0
    Been in line for 30 minutes after I was told by a guy who started helping me he be back in a second, if your looking for customer service don’t come here! Employees all seam lost and the ones that do know what they’re doing are helping the ones who are lost! This may be my last experience at this store. :(
  • ZP
    Zach Payne
    Nov 15, 2025
    1.0
    Went here to pick up my online order that I ordered a week ago, I went to the gun counter and then they said go to the online pick up counter. I went there. It was closed. Said on a piece of papergo to customer service so I went to customer service sat there For 15 minutes And then customer service said go to the gun counter where I waited 45 minutes for them to tell me that my order wasn’t even in when it says it was in they told me over the phone if the gun isn’t in they can cancel my order and I could purchase the gun that’s in stock in the store by the time everything was all set and done. It was 5 minutes to 9 and I left with no gun.
  • DK
    Daniel Köhler
    Nov 11, 2025
    5.0
    Alles was das Herz begehrt für Outdoor. Sehr kompetente Beratung und Mitarbeiter. Stets hilfsbereit und ein Lächeln auf den Lippen. Große Auswahl bei humanen Preisen. Genügend ausreichende kostenlose Parkplätze. Rollstuhl gerecht. Immer wieder gern und Top Empfehlung.
  • CH
    Chris He
    Nov 10, 2025
    5.0
    Had our Santa's Wonderland Free Photo shot here today. It was Fantastic. Staffs were very nice and patient. Lovely store. We got a little souvenir along with the free printed photo after that. Love it!
  • AM
    Allmotive Motorsports
    Oct 17, 2025
    1.0
    Waiting over 2 hours at the gun counter one singler barely English speaking guy working going at a snails pace while 20 people stand around waiting. Then randomly pick who they want to help. Awful place to purchase a firearm and also don't seem to know what they have also. Update another 2 and half hours waiting, guy takes my pal and license half hour later comes back and says he doesn't have the gun in the caliber I was asking for. DO NOT SHOP HERE. Update two weeks later, was told to order gun online and got a deal, waited 2 weeks was supposed to take 5-8 days, I called the store multiple times to be told they'd phone me back, after phoning for 3 days I got ISP desk and they told me it should have arrived Oct 28 (Oct 31 as I post) they told me it was not going to show up and I should just come and pickup a gun they had in stock (they stocked 5 before my order showed up?) I drove an hr to the store, asked for my firearm that was instore and I was met by Kevin the gun counter manager and he rudly told me "you are out of luck, we have to Recieve your gun that is showing up between now and never then we can refund you and you can re-buy the gun you already bought" refused to refund me on the spot because there system wasn't allowing it (nor would explain why the system wouldn't refund it) After I refused to be sent away AGAIN I talked to customer service, Carly and Colby? (lead customer service Rep) had spoken with Kevin (when Carly explained she helped me over the phone Kevin gave her the death state) and had gone into the back office for about another 45 minutes, Kevin comes out and again rudly as he walked passed me "you might be in luck a truck just arrived" magically another 30 minutes later Kevin comes back and says we have your gun... No sorry nothing not apologizing for being awfully rude for absolutely no reason, and both customer service reps had agreed I was not irate, mad or yelling at anyone and didn't deserve the way Kevin was speaking to me. The rest of the staff were happy to help finish my purchase, unfortunately last time my self or a few friends that I was speaking to during the process will NOT be shopping here again, only reason I bought this gun I was offered another discount on top for the first inconvenience, that was the wrong choice I'd much prefer spend 600$ more next time and pay full price for a better customer experience.

Frequently Asked Questions About Bass Pro Shops

Where is Bass Pro Shops located in Winnipeg?

Bass Pro Shops is located at 580 Sterling Lyon Parkway, Winnipeg, MB, postal code R3P 1E9, Canada.

What are the regular store hours for Bass Pro Shops Winnipeg?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 6:00 PM.